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Description
Utilize Promoter Ninja for NPS to distribute Net Promoter Score (NPS) surveys to your clients and gather their feedback efficiently. This platform allows for segmented analysis with a single interaction, simplifying the process of understanding customer insights. Additionally, Promoter Ninja for NPS supports sending surveys in various languages, catering to a diverse customer base. By leveraging these features, businesses can enhance their customer engagement and improve overall satisfaction.
Description
TextNinja is a user-friendly tool that helps small local businesses boost their online engagement by turning website visitors into loyal customers. It achieves this through an easy-to-integrate SMS chat widget, which allows real-time communication with potential customers as they browse your site.
Designed with simplicity in mind, TextNinja requires no technical expertise for setup. Within minutes, your website can have a direct communication channel that lets you engage visitors immediately, answer their questions, and provide personalized recommendations. This immediate interaction enhances the customer experience and increases the likelihood of converting visitors into customers.
For a small business, understanding customer needs is crucial, and TextNinja provides those insights through direct interactions. This enables you to tailor your services and products, boosting customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
SendGrid
Slack
Pricing Details
$10.00/month
Free Trial
Free Version
Pricing Details
$29/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hoshinplan Strategy
Founded
2015
Country
Spain
Website
www.promoter.ninja/
Vendor Details
Company Name
TextNinja
Founded
2024
Country
Canada
Website
textninja.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management