Average Ratings 5 Ratings
Average Ratings 0 Ratings
Description
Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.
Description
SalesForceSpeed is an innovative sales platform designed to help businesses effectively capitalize on their website traffic right from the start. Utilizing advanced algorithms and comprehensive web analytics, it allows for thorough monitoring of visitor behavior and interactions as they happen. The software delivers real-time insights into both organic and paid traffic sources, along with accurate lead tracking. It also scores website visitors, monitors the pages they visit, and facilitates immediate communication, empowering sales teams to engage in productive dialogues through chat, video calls, phone conversations, and tailored marketing initiatives. By keeping tabs on both registered and unregistered visitors, SalesForceSpeed enables businesses to swiftly connect with potential customers who are most likely to convert. Ultimately, the focus shifts from merely increasing traffic to enhancing customer conversion rates, ensuring meaningful interactions with all visitors. This approach ensures that every website visit is maximized for sales opportunities.
API Access
Has API
No
API Access
Has API
Yes
Integrations
1stContact.ai
No
AmeriCommerce
Yes
Keap
Yes
Kontent.ai
Yes
Mailchimp
Yes
Onsite
No
ProProfs Help Desk
Yes
RadiantOne
No
Salesforce
Yes
Shopify
Yes
Integrations
1stContact.ai
Yes
AmeriCommerce
No
Keap
No
Kontent.ai
No
Mailchimp
No
Onsite
Yes
ProProfs Help Desk
No
RadiantOne
Yes
Salesforce
No
Shopify
No
Pricing Details
$19.99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofschat.com
Vendor Details
Company Name
Sirma
Founded
1992
Country
Bulgaria
Website
sirma.com/products/customer-intelligence-suite/real-time-sales-software.html
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes