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Description
Plutomen Connect serves as a cutting-edge remote visual assistance platform designed to empower frontline employees by facilitating the effortless exchange of knowledge across operations, while also enabling effective issue resolution through high-definition video streaming. With just a single click, experts can connect from afar, quickly identify technical challenges, and provide immediate solutions. The integration of smart glasses, such as RealWear, significantly elevates the remote assistance experience by allowing frontline workers to work hands-free while collaborating and troubleshooting simultaneously. Users benefit from real-time visual support for everyday maintenance, repair, and operations (MRO) through augmented reality annotations on both images and video, along with features like a secure chat module, insightful analytics, and an administrative dashboard that includes comprehensive digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Additionally, this versatile solution can be effortlessly integrated with a variety of industry-grade smart glasses and is accessible on browsers, as well as on Android smartphones, iPhones, and tablets, ensuring broad compatibility and ease of use for all team members. Ultimately, Plutomen Connect not only streamlines communication but also enhances overall operational efficiency, equipping teams with the tools they need to succeed in their roles.
Description
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Plutomen Technologies
Founded
2016
Country
India
Website
pluto-men.com
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/servicemax/zinc
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing