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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Plumber Secretary is an AI-driven receptionist solution tailored for plumbing businesses. This innovative platform enables plumbing companies to effectively manage customer calls without needing an employee or owner to interrupt their ongoing work whenever the phone rings. It can engage in initial customer interactions, gather service details, arrange appointments, and provide assistance for calls received outside regular business hours. Plumber Secretary addresses common plumbing issues, including but not limited to: - active leaks - clogged drains - problems with water heaters - toilet malfunctions - burst pipes - repairs for fixtures - urgent emergency calls - routine maintenance requests. By gathering job-related information before dispatch, this platform not only streamlines scheduling but also enhances overall service efficiency, allowing plumbing companies to better serve their clients. Through its user-friendly features, Plumber Secretary ultimately contributes to improved customer satisfaction and operational effectiveness.

Description

Wakeman serves as an AI receptionist and answering service specifically designed for contractors in home services such as plumbing, HVAC, electrical work, roofing, and restoration. In instances where the team is unavailable—such as during nights, weekends, or while on-site—Wakeman steps in to represent the business by engaging with callers, asking essential dispatcher questions, confirming the address, and promptly texting the owner about the job. With its integration with Jobber, once the booking feature is enabled, it can seamlessly add scheduled jobs directly to the calendar. For urgent situations involving gas, fire, sparking, or flooding near electrical systems, it provides pre-written safety instructions and contacts the on-call personnel while still connected to the caller. Every interaction initiates with a notice regarding AI involvement and recording, ensuring that calls are documented and summarized for future reference. Additionally, spam calls are effectively filtered out and not charged to the account. Clients can retain their existing phone number, with subscription plans starting at $149 per month and a complimentary 14-day trial offered. This innovative service not only streamlines communication but also enhances safety and efficiency for contractors in the field.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$95/month
Free Trial
Free Version

Pricing Details

$149/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Plumber Secretary

Founded

2026

Country

United States

Website

plumbersecretary.com

Vendor Details

Company Name

Wakeman

Founded

2025

Country

United States

Website

wakeman.ai

Product Features

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

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Alternatives

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