Best Plumber Secretary Alternatives in 2026

Find the top alternatives to Plumber Secretary currently available. Compare ratings, reviews, pricing, and features of Plumber Secretary alternatives in 2026. Slashdot lists the best Plumber Secretary alternatives on the market that offer competing products that are similar to Plumber Secretary. Sort through Plumber Secretary alternatives below to make the best choice for your needs

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    Epicor Eclipse Reviews
    Distribution software developed by distribution experts and trusted and used by top HVAC, Electrical, Plumbing, and PVF distributors. There are always ways to improve supply chain management. Eclipse ERP software provides real-time data and insights that help you work smarter, from forecasting to fulfillment. It's easy to order large distribution jobs in electrical, HVAC, or plumbing with intuitive job management tools. You can monitor your inventory in real-time to optimize your business's lifeblood. Satisfy customers, increase profits, and reduce inventory. Eclipse has all of this. Warehouse efficiency is dependent on the quality of the warehouse's staff and the tools they use to do their job. Epicor Eclipse makes it easy to manage warehouse activities--including receiving, put-away, picking, inventory adjustments, cycle counts, and more.
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    ThermoGrid Reviews
    Upgrade your HVAC-R business with ThermoGrid! Our contractor management software is built specifically for field service operations and designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With powerful features like a mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates, ThermoGrid helps you streamline your workflow and boost your bottom line. Don't wait, transform your business today! Trial it FREE or Request a demo of ThermoGrid.
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    Service Fusion Reviews

    Service Fusion

    Service Fusion

    $99.00/month
    Service Fusion is an easy-to-use, powerful and mobile field service management software that allows field service businesses to create, schedule, assign, and track jobs in less than 60 seconds. It can be used to create work orders, dispatch, schedule, and invoice for many businesses, including IT, HVAC, plumbing, and electrical. Service Fusion is a cost-effective platform that does not require any user fees or contracts.
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    ServiceTitan Reviews
    ServiceTitan is the best all-in-one software to help homeowners with their home services. ServiceTitan offers a complete suite of tools that allow businesses to generate more leads, close more sales, and offer a wide range of tools. This includes call booking, customer service, dispatching, marketing and integrated financing.
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    FieldPulse Reviews
    FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform that assists users in managing various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse aims to streamline workflows and enhance productivity for business owners, administrators, and technicians alike. The target audience for FieldPulse includes a diverse range of field service businesses, such as plumbing, electrical, HVAC, septic, glass repair, and garage door companies. These organizations often face challenges related to administrative tasks, team communication, and customer service. FieldPulse addresses these pain points by offering tools that simplify scheduling, manage estimates and invoices, and facilitate effective communication with customers. The software is particularly beneficial for companies seeking to improve their operational efficiency and enhance the overall customer experience. FieldPulse stands out in the market with its robust feature set, which includes not only standard field service management (FSM) capabilities but also advanced tools that cater to the needs of growing businesses. Key features such as a flat-rate pricebook, lead management, and inventory management empower users to make informed decisions and optimize their resources. Additionally, advanced reporting functionalities provide insights into business performance, enabling users to track key metrics and identify areas for improvement.
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    Jonas Enterprise Reviews

    Jonas Enterprise

    Jonas Construction Software

    $10,000.00/one-time
    3 Ratings
    Jonas Enterprise is a leading construction and service management software that can be used by general contractors, special contractors, mechanical, electrical, and plumbing companies. You can connect your back office to the field to reduce double entry, keep cash flow in check with work-in progress reporting, manage preventative maintenance agreements with flexible billing options, and stay on top with cash flow. All this is possible from the cloud. Jonas Enterprise is trusted by top service and construction companies. It offers a fully integrated solution that covers everything you need: construction accounting, construction and procurement, purchase order and procure, dispatch schedulers, inventory management, equipment management, and many more. Businesses can streamline their operations to increase growth.
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    FastEST Estimating Software Reviews
    FastEST Mechanical Estimating Software provides a complete solution for takeoff and estimating from beginning to end. All programs include a comprehensive pricing and material catalog, as well as an on-screen takeoff. All programs are easy-to-learn and generate reports & quotes in seconds. We can get you up and running in under 15 minutes so that you can start estimating better today. FastPIPE is the industry-leading plumbing and mechanical estimating software for industrial contractors. FastPIPE is the industry-leading software for estimating plumbing, HVAC, and industrial process piping. It provides all of your takeoff & reporting tools to create a timely and accurate quote. FastDUCT is ready to use HVAC and duct estimating software. It meets the needs for commercial and industrial sheet metal contractors. Contractors who do HVAC installation and duct fabrication can use the on-screen takeoff. FastWRAP is great for mechanical insulation estimation. FastPIPE/FastDUCT can import takeoffs.
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    FieldEdge Reviews
    FieldEdge gives service contractors a complete operational command center that unifies field and office workflows into a single streamlined platform. Business owners gain instant visibility into technician performance, marketing ROI, financial health, and key operational metrics—all in real time. The dynamic dispatch board simplifies technician scheduling, while automated workflows reduce manual billing, cut paperwork, and accelerate cash flow. Technicians benefit from FieldEdge Mobile, which allows them to create invoices, accept payments, update work orders, and book follow-up jobs before leaving the customer’s driveway. FieldEdge integrates deeply with QuickBooks, minimizing data entry and eliminating accounting inconsistencies. Its built-in marketing tools help contractors optimize spend and convert more leads into paying customers. With measurable improvements like reduced admin hours, lower costs, and higher productivity, companies quickly see an ROI. Whether you handle one truck or dozens, FieldEdge delivers the structure, automation, and insight contractors need to scale with confidence.
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    AKUA Reviews

    AKUA

    AGIT

    €74 per license
    A program designed for plumbers in Catalonia focuses on plumbing tasks and the preparation of Official Water Bulletins. It includes a battery template that utilizes nominal values in accordance with regulations to calculate housing needs and automatically inputs the meter value. Users can create a single project that can be duplicated and modified multiple times as needed, allowing for greater flexibility in project management. Additionally, the program provides the capability to view any relevant document and allows access for up to three technicians per installation. This enhances collaboration and efficiency within plumbing projects.
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    Simpro Reviews
    Simpro is field service management software for contractors and service organizations that need to coordinate office and field operations. Teams can use Simpro for estimating, quoting, scheduling, dispatch, job management, invoicing, reporting, customer communication, asset and maintenance workflows, and inventory-related activity. The platform supports trade and service businesses across HVAC, plumbing, electrical, fire and security, facilities maintenance, and other commercial and residential service categories. Simpro Lightning brings an AI intelligence layer to the platform, helping teams ask questions, find useful insights, and make day-to-day decisions with business data close at hand.
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    Routepost Reviews
    Routepost serves as an AI-powered receptionist tailored specifically for service-oriented businesses such as HVAC contractors, electricians, plumbers, landscapers, salons, and cleaning services. Available around the clock, it efficiently manages every incoming call and text, schedules appointments directly onto your calendar, sends automated reminders, follows up on pending quotes, and solicits reviews after jobs are completed. This eliminates the risk of missed calls, voicemails, or lost leads. With a competitive starting price of just $49 per month, it is more affordable than traditional answering services. Routepost is compatible with any service business that requires appointment bookings, including home services like HVAC and plumbing, beauty establishments such as salons and spas, as well as cleaning, landscaping, and medical services. A 14-day free trial is offered without the need for a credit card, allowing businesses to experience the benefits firsthand. Additionally, Routepost ensures seamless communication, enhancing customer satisfaction and engagement.
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    QuickPlumb Reviews
    Locate fixture drain locations at the edges of forms. Create a bill for materials. Generate estimates. Automatic fitting recognition Automatic connection of pipes and fixtures 3-dimensional drawings. Visually adjust pipe and fixture locations. For easy reference, import graphics. Pipe cutting lists reduce waste. Upload your lists to receive instant quotes and place orders. Size water distribution pipes. Epiphany Software Corporation was founded by people with plumbing design backgrounds. We have close relationships with plumbers so we are familiar with the problems faced by plumbing professionals. We can help with any problems that may arise in the field or in the office. Many of our staff are plumbers. We strive to provide the best software tools. Now you can offer the best product to your customers.
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    VoiceIntego Reviews
    VoiceIntego serves as an AI voice receptionist that is available around the clock to respond to calls for your service-oriented business, ensuring that you never overlook a potential customer again. When someone calls your dental, HVAC, plumbing, or electrical company, VoiceIntego promptly answers, sounding conversational and natural, while efficiently scheduling appointments directly in your calendar, responding to frequently asked questions, and managing emergencies that occur after business hours. This means you can focus on your tasks without worrying about missing out on valuable leads during work or while you sleep. The key advantages include: - Availability 24/7, ensuring calls that would typically go to voicemail are captured. - Direct appointment bookings that help maintain a full schedule. - A human-like interaction that engages in genuine conversations instead of adhering to inflexible menus. - A hassle-free setup designed specifically for your business, requiring no technical expertise from you. - A straightforward monthly fee accompanied by a 30-day trial period and a money-back guarantee. Stop wasting money on advertisements that generate calls you cannot answer. With VoiceIntego, transform every incoming call into a source of revenue. Additionally, by utilizing this service, you can enhance customer satisfaction through prompt responses and professional communication.
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    ApexSmartAI Reviews
    ApexSmartAI offers a comprehensive AI phone-answering service tailored for home-service and property-management companies across the U.S. This service operates around the clock, providing assistance in both English and Spanish, while adhering to established business guidelines, service areas, and call-handling protocols, ensuring that all caller information and service requests are recorded accurately. Details of each call are promptly communicated to designated personnel via SMS and email for timely follow-up. The vendor takes care of the configuration and upkeep of each virtual receptionist to align with the specific operating hours, services offered, and instructions from the business, allowing clients to reroute calls to the service without needing to engage with a self-service portal. It caters to a variety of sectors, including HVAC, plumbing, roofing, painting, electrical work, garage door services, and property management, effectively managing calls during evenings and weekends. Additionally, urgent inquiries are processed through a customized escalation protocol set by the business to ensure swift resolution. This seamless integration of technology and service enhances customer satisfaction while optimizing operational efficiency for the businesses served.
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    MairyAI Reviews

    MairyAI

    Anabtawi Labs LLC

    $199/month
    MairyAI serves as a cloud-based artificial intelligence receptionist tailored for small enterprises, efficiently managing customer phone interactions, particularly for home-service providers and appointment-oriented teams. This intelligent voice system is programmed to greet incoming calls, introduce itself as an AI assistant, and utilize information approved by the business to engage with callers; it can take messages, direct callers to the appropriate staff member, or even schedule appointments. By integrating with platforms like Google Calendar, Microsoft Outlook, or its own calendar system, it checks availability and can book appointments with designated team members, also ensuring that callers receive email confirmations. Once calls are completed, the dashboard provides insights into call outcomes and detailed written summaries for business analysis. MairyAI is specifically crafted to optimize workflows related to inbound business calls, making it an ideal solution for a variety of service industries, including HVAC, plumbing, electrical work, landscaping, roofing, pest control, and auto repair, ultimately streamlining operations and enhancing customer service experiences. Additionally, the platform continually evolves to adapt to the changing needs of its users, ensuring that businesses remain at the forefront of customer engagement technology.
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    SwiftGuard Reviews
    SwiftGuard serves as an AI receptionist specifically designed for plumbing and heating companies. While a plumber is busy working under a sink or is out on a job, SwiftGuard manages incoming calls on behalf of the business, informing callers that they are speaking with an AI assistant. It collects essential information such as the caller’s name, address, and issue, and subsequently schedules appointments in the linked Google Calendar according to real-time availability. Businesses have the option to decide if SwiftGuard should handle all incoming calls or only those that go unanswered, and a simple code can be dialed to forward calls, ensuring the business retains its original phone number. Additionally, callers have the capability to reschedule or cancel appointments, leave messages, and all interactions are documented in a central dashboard, complete with recordings, transcriptions, and caller details. Any calls that SwiftGuard cannot manage are marked for a follow-up. This AI agent is multilingual, proficient in English, Dutch, German, French, Italian, and Spanish, and can seamlessly switch languages during conversations. For security, all calls and transcripts are encrypted and are automatically deleted after 90 days. There are three straightforward monthly subscription plans available, each including a certain number of call minutes, with no extra charges per minute, making it an efficient solution for businesses. Overall, SwiftGuard significantly enhances customer service while allowing plumbing and heating professionals to concentrate on their tasks.
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    KaiCalls Reviews
    KaiCalls provides a comprehensive business phone solution managed by an AI secretary, allowing you to acquire a genuine US phone number within approximately three minutes. When a call comes in, it initially rings your mobile device; if you are unable to answer, Kai responds under your business name, gathers essential details like the caller's name, contact information, email, and the purpose of their call, seamlessly schedules appointments on your Google Calendar, and sends you a text with the conversation transcript before the call ends. For urgent inquiries, the system forwards calls directly to your mobile phone, ensuring that every lead is recorded in your CRM or field service software, optimizing your business's communication. This service is specifically designed for companies that rely heavily on phone interactions, such as plumbers, electricians, HVAC and roofing contractors, locksmiths, law practices, medical clinics, fitness studios, and rental agencies, particularly those that struggle with missed calls or who are currently paying a receptionist around $3,000 monthly. KaiCalls offers straightforward flat pricing starting at $10 per month: Kai Backup at $10 per month, Kai Line at $79 per month, Kai Office at $349 per month, or custom pricing for larger teams, with a $2 first week and no per-minute fees or additional charges, operating on a month-to-month basis with a 30-day money-back guarantee, and there is no need to download any app. Additionally, you have the opportunity to experience the service firsthand before committing; simply dial 1 (417) 386-2898 and engage with Kai directly.
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    Wakeman Reviews
    Wakeman serves as an AI receptionist and answering service specifically designed for contractors in home services such as plumbing, HVAC, electrical work, roofing, and restoration. In instances where the team is unavailable—such as during nights, weekends, or while on-site—Wakeman steps in to represent the business by engaging with callers, asking essential dispatcher questions, confirming the address, and promptly texting the owner about the job. With its integration with Jobber, once the booking feature is enabled, it can seamlessly add scheduled jobs directly to the calendar. For urgent situations involving gas, fire, sparking, or flooding near electrical systems, it provides pre-written safety instructions and contacts the on-call personnel while still connected to the caller. Every interaction initiates with a notice regarding AI involvement and recording, ensuring that calls are documented and summarized for future reference. Additionally, spam calls are effectively filtered out and not charged to the account. Clients can retain their existing phone number, with subscription plans starting at $149 per month and a complimentary 14-day trial offered. This innovative service not only streamlines communication but also enhances safety and efficiency for contractors in the field.
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    FastWRAP Reviews

    FastWRAP

    FastEST, Inc.

    $225/month/lease
    1 Rating
    FastWRAP is the ideal tool for the mechanical insulation contractor. It provides insulation support for HVAC piping and equipment. FastWRAP is a powerful estimating software that can be used by commercial and industrial mechanical insulation contractors. FastWRAP's estimating software includes a complete database and customizable specifications for the digital takeoff and jacketing of mechanical insulation and HVAC ductwork. FastEST offers online training, customer support and database updates. FastWRAP is based on our award-winning estimating platform. It also includes the same powerful features as FastPIPE or FastDUCT. FastWRAP comes with a unconditional 60-day money back guarantee. There is nothing to lose, and plenty of mechanical insulation work to be done!
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    CallsAround Reviews
    CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
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    HelloZay Reviews
    HelloZay serves as a virtual receptionist tailored for small businesses and various trades, such as HVAC, plumbing, electrical, alarm and security services, roofing, landscaping, and garage doors, among others. Your phone receives calls first, and when you’re unavailable, HelloZay steps in to respond like a professional receptionist around the clock, including during evenings, weekends, and holidays. It welcomes callers with your business name, gathers essential details such as their name, phone number, address, and service request, and promptly sends you a comprehensive summary via text or email, enabling you to follow up and secure the job. The setup process is quick and straightforward: simply create an account, input your business details, download the complimentary app for iOS or Android, and activate call forwarding. There’s no need for additional hardware or long-term commitments. The Single-Line plan offers unlimited minutes, a personalized business greeting, and immediate call summaries for just $59 per month plus tax, along with a risk-free 14-day trial to experience the service firsthand. This innovative solution allows you to maintain professionalism while ensuring you never miss an opportunity to connect with potential clients.
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    Sera Reviews
    Numerous HVAC, plumbing, electrical, and various home service companies often miss out on potential earnings due to improper pricing strategies and operational inefficiencies. By seamlessly pinpointing gaps in pricing and efficiency, businesses can significantly boost their profits. Our field service management software is designed to guarantee that the jobs executed by service companies yield profitability. Sera is dedicated to helping you surpass the industry standard of 8% profit by providing real-time tracking of job time efficiency. Clients who have transitioned to our solution have experienced an impressive average revenue increase of 52% within just six months. This software not only facilitates the generation of larger service tickets but also enhances dispatch efficiency, automates service agreements, and maintains comprehensive customer histories. It ensures that your plumbing projects stay on schedule, your clients receive timely updates, and your team has immediate access to essential job information. Additionally, streamline job scheduling, optimize route planning, and conveniently send quotes and invoices via text with our specialized electrical software, enabling a more effective service delivery process. Ultimately, leveraging this technology can transform your operational workflow and elevate your business’s financial performance.
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    Lead Rescue Reviews
    Lead Rescue is an advanced software designed to recover missed calls for service-oriented businesses. It automatically sends text responses to those who have called, assesses the leads, gathers appointment information, identifies urgent needs, and assists teams in coordinating follow-ups through an intuitive dashboard. Tailored for industries such as HVAC, plumbing, roofing, electrical services, garage door repair, pest control, restoration, and appliance repair, Lead Rescue enables businesses to react swiftly and capitalize on more opportunities that arise from missed phone calls. By streamlining communication and lead management, it empowers local service companies to enhance their customer engagement and operational efficiency.
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    JobArmer Reviews
    JobArmer distinguishes itself as a specialized field service management tool designed to cater to the varied requirements of service sectors such as HVAC, plumbing, electrical work, landscaping, and lawn care. This all-encompassing platform aims to enhance and refine numerous facets of business processes, positioning itself as an essential resource for professionals operating within these diverse industries. A notable aspect of JobArmer is its focus on seamless payment processing, which enables businesses to improve their cash flow by offering customers immediate online payment options. This capability not only guarantees quicker payments but also elevates the overall customer experience, which is vital for sectors including HVAC and landscaping. Additionally, the platform's integrated solution is a key attribute, providing an all-in-one software option that streamlines scheduling, dispatching, and a range of other functions. This adaptability renders it an indispensable tool for companies in plumbing, electrical services, and various other service-oriented fields, ensuring that they can operate more efficiently and effectively in a competitive marketplace. Furthermore, JobArmer's continuous updates and enhancements ensure that users benefit from the latest technology and features, keeping them ahead of the curve in their respective industries.
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    Wenly Reviews
    Wenly operates as a cloud-based AI receptionist and phone-answering solution tailored for small service-oriented companies. It effectively manages calls that are forwarded from a designated business number, utilizing the service, pricing, and service area details provided by the business. The system excels in differentiating between urgent and routine inquiries, directing emergency calls to an on-call number, and filtering out spam and telemarketing calls. Following each call, Wenly sends an email containing the caller's information, along with a summary, transcript, and recording of the conversation. This service caters specifically to industries such as HVAC, plumbing, electrical, roofing, garage door services, towing, locksmithing, and real estate, all of which primarily rely on phone communications for customer inquiries. Various plans are available, offering call-minute allowances, and the Starter plan and above include calendar booking features. Additionally, Wenly supplies weekly performance reports and a chat widget for websites, while the Managed plan offers a review of leads by human agents. Companies can retain their existing phone numbers, and callers are informed that their calls are being answered automatically and could be recorded for quality assurance. Overall, Wenly streamlines communication for small businesses, enhancing their customer service capabilities.
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    PlumbMargin Reviews
    PlumbMargin is software designed for job costing and quoting specifically tailored for solo plumbers and small plumbing enterprises in the UK. It efficiently calculates expenses related to labor, materials, and overheads, providing insights into gross profit and margin prior to sending out the quote. Notably, the customer quotes exclude any internal costs incurred. Users can create up to three quotes without needing an account, while a one-time payment of £49 grants unlimited access. Importantly, there are no recurring monthly subscription fees, making it a cost-effective solution for small businesses. This straightforward pricing structure enhances its appeal to independent professionals in the plumbing industry.
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    Ascente Reviews
    Ascente integrates Operations and Accounting software, along with specialized applications tailored for the Service Management sector, which encompasses Plumbing, HVAC, Food Service, and Refrigeration industries. By addressing every element of HVAC service, plumbing service, refrigeration service, and construction contractor needs through a cohesive service contractor software, Ascente allows businesses to save both time and money while enhancing productivity. The efficiency of Ascente is further bolstered by tools like mobile technician software and various other operational and accounting solutions. We provide comprehensive services that cater to all your business necessities, enabling you to concentrate on job management rather than IT infrastructure concerns. The Ascente Service Contractor platform is specifically crafted to cater to the diverse requirements of service contractor businesses across various fields, ensuring that they thrive in a competitive market. This comprehensive approach not only simplifies operations but also empowers contractors to deliver exceptional service to their clients.
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    LucroVox Reviews

    LucroVox

    LucroVox

    $199 per month
    LucroVox serves as an AI voice receptionist designed specifically for local service businesses that aim to ensure every customer call is answered, qualified, and booked without depending on their staff's availability. With the capability to respond to incoming calls in less than 500 milliseconds, it operates around the clock, employing natural, human-like voices that effectively manage customer interactions without the interruptions of hold music or voicemails. Businesses have the flexibility to tailor the agent's greeting, conversation script, qualifying inquiries, pricing information, scheduling protocols, voice, and personality to align seamlessly with their team's operational style. During interactions, the AI adeptly discerns the customer's needs, poses necessary questions, qualifies potential leads, and directly schedules appointments or jobs in the company's calendar. Should a conversation necessitate human intervention, the AI can either transfer the caller to a team member or take a comprehensive message for future follow-up. LucroVox caters to diverse industries such as HVAC, roofing, plumbing, home services, clinics, med spas, legal services, and real estate, among others, ensuring that businesses can efficiently manage their customer interactions. This innovative approach not only enhances customer satisfaction but also significantly optimizes operational efficiency for service providers.
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    FieldVibe Reviews
    FieldVibe is simple field service software for solo professionals and small teams (up to 10 people). Run your whole job without enterprise clutter: • Free business website & 24/7 work request intake • Fast quoting with 2-tap conversion to scheduled jobs • Easy job & visit scheduling (one-time or recurring) • Automated text reminders to cut no-shows • Complete client job history, photo notes, & signatures • Instant invoicing & online payments • Review collection to build local social proof Why service pros choose FieldVibe: • Free-forever plan with: a business website, work requests, unlimited jobs and clients, reminders, and reviews. • Flat-rate crew pricing: add technicians without worrying about per-user pricing • Self-Setup: ready in minutes with no sales calls or mandatory demos. Built for the smallest: solo pros and small field service businesses (up to 10 people) in trades like HVAC, plumbing, electrical, lawn care, cleaning, handyman, pest control, appliance repair and more
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    KeptRing Reviews

    KeptRing

    KeptRing

    $149/line/month
    KeptRing is an AI receptionist for home-service and construction contractors, including HVAC, plumbing, electrical and roofing shops. When a call to the business number goes unanswered, it answers, says it's an automated assistant, asks for the caller's name and callback number, and gathers the job details. It then emails the lead to the contractor right after the call. It doesn't book jobs or text callers. Starter is $149 a month per line for 300 answered minutes; extra minutes are $0.40 each. 14-day free trial with up to 250 answered minutes per line: $0 today, card at signup, cancel online.
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    SAMPro Enterprise  Reviews
    SAMPro Enterprise is a complete field service software suite that can be used by HVAC, Plumbing, Electrical, Mechanical, and other Specialty Service Contractors as well as National Maintenance Organizations. SAMPro Enterprise functions as an ERP system. SAMPro Enterprise platform offers a variety of features, including scheduling and dispatch, work order management and service billing. They also offer document management and credit card processing.
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    Call Welcome Reviews

    Call Welcome

    Call Welcome

    $99 CAD per month
    Call Welcome is an AI-driven cloud phone receptionist designed specifically for home service trades in Canada. It operates by receiving calls that are forwarded from the business's existing phone number. The AI receptionist informs callers of its nature and that their call will be transcribed, while also providing answers to pre-defined questions related to business hours, service areas, and available services. Additionally, it collects vital information from the caller, including their name, callback number, address, job specifics, urgency levels, and preferred times for callbacks. Messages, along with transcripts, are sent via text to the business and stored in an online inbox for easy access. Businesses have the flexibility to set emergency criteria for redirecting urgent calls to the owner's personal phone, determine if the service should operate beyond standard business hours, and even decline sales inquiries. This service is applicable for various sectors, including plumbing, electrical work, heating and cooling services, roofing, garage door repairs, painting, tiling, paving, landscaping, pool maintenance, and home cleaning. Subscription plans feature monthly call-minute limits, with options for per-minute overages or voicemail services once the allotted minutes are exhausted. The versatility of Call Welcome makes it an essential tool for enhancing customer interaction and streamlining business operations.
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    Callbook Reviews
    Callbook serves as an AI-powered phone receptionist tailored specifically for home-service industries such as HVAC, plumbing, electrical, garage door repair, handyman services, and roofing contractors. This innovative solution operates around the clock, efficiently answering calls in both English and Spanish, while also qualifying callers, assessing emergencies, scheduling appointments directly on the calendar, and sending automated text responses for missed calls to ensure no potential lead is neglected. Additionally, it features an integrated CRM, allows for generating estimates and invoices, sends automated requests for reviews, and seamlessly synchronizes with QuickBooks Online for real-time updates. Users can retain their current phone numbers and can expect to be operational within approximately one day of setup. Subscription plans begin at just $19.99 per month for SMS services, with voice plans starting at $79 per month, making it an accessible option for businesses looking to enhance their customer service capabilities. With Callbook, home-service professionals can streamline their operations and focus more on delivering quality service to their clients.
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    MO.S.T. Reviews

    MO.S.T.

    Mobile Software Technology

    Established in Tucson, Arizona, Mobile Software Technology, LLC launched the MO.S.T. Contractor program in 2008 after collaborating with top industry experts and dedicating extensive developer resources to address significant workflow challenges faced by HVAC, plumbing, and electrical contractors nationwide. The program aims to minimize the repetitive handling of data by employees, which can often result in increased errors and dissatisfaction among clients. MO.S.T. integrates essential functionalities such as billing and invoicing, call center management, contract oversight, a customer database, dispatch coordination, electronic signatures, job management, mobile accessibility, quotes and estimates, routing and scheduling, service history tracking, technician oversight, and work order management into a singular, highly customizable platform designed for office, field, and management personnel. This comprehensive approach not only streamlines operations but also enhances overall efficiency for contractors in various trades. By consolidating these features into one solution, MO.S.T. empowers businesses to provide a smoother, more reliable service to their customers.
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    Rinqly Reviews
    Rinqly serves as an AI receptionist tailored for small enterprises, providing a single agent that operates around the clock, engaging in phone calls with a natural-sounding voice, responding to website chat inquiries, and initiating follow-up calls, thereby consolidating three communication channels into one setup. It is equipped to understand the specifics of your business, address genuine caller inquiries, schedule appointments directly into Google or Outlook Calendar, gather leads, redirect urgent calls to your team, and deliver a transcript and summary after each interaction. Additionally, Rinqly integrates seamlessly with platforms such as HubSpot, Salesforce, Pipedrive, GoHighLevel, Slack, Zapier, and many others, making it a versatile solution for various sectors, including dental practices, legal firms, home service providers like HVAC and plumbing, medical spas, real estate agencies, salons, and auto repair shops. Setting up Rinqly is a quick process that involves simply pasting your website, selecting a preferred voice, and forwarding your phone number. Plans begin at just $49 per month, and new users can take advantage of a complimentary trial that offers 60 minutes of service without requiring a credit card, allowing businesses to experience its capabilities risk-free before committing. This unique approach empowers small businesses to enhance their customer service and operational efficiency effortlessly.
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    FrontReplies Reviews
    FrontReplies offers a comprehensive AI-driven receptionist and answering service tailored for local businesses that rely on appointments. This service operates around the clock, managing incoming calls, emails, text messages, social media direct messages, and website chats while maintaining the unique voice of each business. It effectively captures leads, directs requests to the appropriate staff members, sends responses for missed calls, follows up with potential clients, and arranges appointments based on calendar availability. The FrontReplies team is responsible for establishing and overseeing the replies and workflows, linking calendars, inboxes, and communication channels, and securing customer approval prior to going live. This service is specifically designed for a variety of appointment-based businesses, including dental offices, medical spas, clinics, salons, barbershops, gyms, studios, and home service providers like HVAC, plumbing, and roofing companies. Typical workflows include managing routine inquiries, following up on quotes or inquiries that have not yet resulted in bookings, and elevating complex requests to the appropriate staff members. In essence, FrontReplies enhances operational efficiency while ensuring that businesses maintain a consistent and professional communication standard.
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    SkyBoss Reviews
    SkyBoss is a cloud-driven software solution designed for managing field services specifically tailored for contractors. With its cost-effective pricing and an abundance of features, SkyBoss seeks to eliminate the common challenges faced by field service business owners. Its comprehensive functionalities encompass scheduling for jobs and technicians, invoicing, GPS tracking and routing for technicians, detailed reporting, and enhanced communication tools. This versatile platform is appropriate for electrical, plumbing, and HVAC contractors of all sizes, making it an ideal choice for any service-oriented business. Furthermore, the user-friendly interface ensures that teams can quickly adapt and maximize the benefits of the software.
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    ServiceForge Reviews
    Top-tier Maintenance Management Software. ServiceForge is a platform that will help you manage your teams, equipment and business operations. Human error can be reduced by as much as 1% Reduces operational costs by 15% Productivity increases by 48% for teams Smart Asset Management with ServiceForge - All the information is at your fingertips - Forget about paperwork - Simplify the equipment control Control dataflow using the integration module! Need something customized? Our team can customize any integration or specific mechanics to your business using ServiceForge's flexibility and modularity. Need more mobility? ServiceForge Mobile app simplifies processes and maximizes the efficiency of your maintenance staff. Pay once and use forever. The cost of the system is determined by the number of modules and the needs of your company. Visit our website for more information or contact us.
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    Virtual Dispatcher Reviews

    Virtual Dispatcher

    Virtual Dispatcher

    $297 per month
    Virtual Dispatcher serves as an around-the-clock AI receptionist designed specifically for home service companies. It efficiently responds to incoming calls, addresses customer inquiries, assesses potential leads, gathers information from callers, oversees after-hours and urgent calls, and assists in converting a greater number of inquiries into scheduled jobs, thereby enhancing business operations. This innovative solution streamlines communication and improves customer service for businesses in the home service sector.
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    AgentWorks AI Front Desk Reviews

    AgentWorks AI Front Desk

    AgentWorks Studio (Blue Heron Companies, LLC)

    $397/month
    AgentWorks AI Front Desk serves as a virtual receptionist tailored for owner-operated service businesses across 26 sectors, including HVAC, plumbing, dental, salons, law, accounting, construction, auto dealerships, e-commerce, and more. This AI system is available 24/7 to handle calls and texts, schedule appointments, take messages, and log leads into the integrated EngageSuite360 CRM and communications inbox, ensuring that every interaction is recorded. Each industry-specific script and knowledge base is customized to enhance performance, while business owners remain informed and can gradually expand the AI's capabilities. With a straightforward monthly fee that covers setup and eliminates additional charges for calls or minutes, it offers a risk-free opportunity to test the service with a three-day trial exclusively for owners before activating the number. Designed to operate solely on RookeryOS, this solution functions independently without relying on any external call centers. Additionally, the AI's ability to adapt over time allows businesses to refine their customer interactions more effectively.
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    Ignitvio Reviews
    Ignitvio is an innovative platform that utilizes artificial intelligence to provide answering and lead capture services tailored for home service industries. Our AI operates around the clock, responding to calls, sending follow-up texts for missed calls, automating the process of lead engagement, and scheduling appointments seamlessly. With a fully managed system, we take care of the entire setup, configuration, and continuous optimization, ensuring that business owners never miss out on potential jobs due to unanswered calls. Designed specifically to cater to the needs of plumbers, electricians, HVAC service providers, contractors, dentists, and auto repair shops, our platform is a game-changer for these businesses. By incorporating advanced features, we aim to enhance customer interaction and streamline operations for service providers.
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    WorkCEO Reviews

    WorkCEO

    WorkCEO

    $49 per month
    The premier all-in-one software solution for HVAC, plumbing, electrical, and various field service industries, catering to both commercial and residential needs. Implement best practices within the industry to enhance service quality and drive better results. Receive alerts for significant events, such as large sales closures or appointment cancellations, to stay informed. Access customer details, including service history and equipment specifics, whenever they reach out. Monitor all interactions, including recorded calls and text messages, tied to each opportunity. Ensure customer satisfaction following each appointment to build long-lasting relationships. Keep track of your business performance from anywhere, at any time, with real-time insights readily available. This comprehensive software not only streamlines your operations but also fosters a culture of excellence in service delivery.
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    YouSquared Reviews

    YouSquared

    YouSquared

    $59 per month
    YouSquared serves as an AI-driven receptionist and secretary that operates around the clock to manage calls, texts, and scheduling requests, enabling businesses to convert more discussions into confirmed appointments while minimizing disruptions. It is capable of identifying unknown callers, filtering out spam and fraudulent calls, addressing frequently asked questions, qualifying potential leads, booking appointments on the spot, supplying status updates, checking availability, confirming arrangements via text, and updating integrated systems. Businesses have the option to keep their current phone numbers by redirecting calls to YouSquared, which learns their operational nuances through natural dialogue, including details about services, operating hours, and preferred call-handling methods. Every interaction is answered, transcribed, and summarized, allowing urgent calls to be prioritized while others are neatly organized in a dedicated inbox. Additionally, the AI can return calls that were missed, send confirmation messages and links via text, transfer calls when necessary, retain information about contacts and past conversations, and facilitate multilingual communication in 57 different languages, enhancing customer engagement and satisfaction overall. This comprehensive functionality empowers businesses to streamline their communication process effectively.
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    The Ring Crew Reviews
    The Ring Crew functions as an AI-powered receptionist tailored for home-service enterprises, including those in junk removal, dumpster rental, landscaping, tree services, and pressure washing. This innovative solution caters to business owners and their teams who may be out in the field or otherwise unable to take phone calls. Companies can retain their current phone number while directing any missed or after-hours calls to this virtual receptionist. During conversations, it engages with customers, poses pre-set intake questions, gathers essential information like contact details, addresses, and service requirements, and schedules jobs or callbacks following the business's preferred procedures. Once the call concludes, it promptly sends a text summary, enabling the business to follow up effectively. This service aims to assist service providers in managing incoming inquiries and securing job or callback requests when their staff is unavailable to respond directly. By implementing this system, businesses can enhance their customer interaction and streamline appointment scheduling, leading to improved operational efficiency.
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    Field Ascend Reviews

    Field Ascend

    Field Ascend

    $13.53 per month
    Field Ascend offers a comprehensive field service management solution designed to streamline and automate essential operations for service-oriented businesses, including HVAC, plumbing, electrical services, lift/elevator maintenance, and facilities management, among others, by integrating features such as job scheduling, work order management, dispatch automation, customer relationship management (CRM), and both customer and self-service portals into a single cloud-based platform. This software enhances efficiency with intelligent job scheduling and auto-assignment that aligns tasks with the skills and locations of engineers, while also providing real-time tracking via GPS, managing timesheets with GPS auto-audit, and offering a robust mobile application that allows field engineers to access and update job information, capture images, obtain digital signatures, complete checklists, and record equipment status without the need for a signal. Furthermore, Field Ascend enables automated preventive maintenance scheduling, optimizes routes for better efficiency, and includes reporting and analytics dashboards, along with capabilities for managing purchase orders, inventory, CRM, and site data. By centralizing these various functionalities, the platform not only improves operational workflows but also enhances communication and service delivery for businesses in diverse sectors.