Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
PilotPM is a customer operations platform that leverages AI to consolidate support, customer success, product insights, retention, and engagement into a single interface. Rather than relying on a collection of separate tools, organizations can manage their entire customer journey through one cohesive system: AI-driven agents handle tasks such as drafting responses, managing and directing conversations, escalating issues to human agents when necessary, summarizing discussions, and identifying health metrics, churn risks, and opportunities for expansion — all while being informed by actual customer data.
This platform seamlessly integrates with existing tools that teams are already familiar with, including Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store, and Google Play, along with a customizable API.
The pricing structure is straightforward and consistent, offering five tiers ranging from a free option to enterprise solutions, which include AI inference and a unified credit pool for all actions, ensuring there are no additional fees per resolution. The platform is particularly ideal for small to medium-sized businesses and mid-market teams in the SaaS and technology sectors, providing an efficient solution for managing customer interactions and enhancing overall satisfaction. Additionally, PilotPM's integration capabilities ensure a smooth transition for teams looking to streamline their customer operations.
Description
Most documentation goes stale the moment it's written. Slite fixes that: it's a knowledge base that keeps itself current, so engineers, ops and support teams (and the AI coding and chat assistants they rely on) always read accurate information.
The built-in Slite Agent brings enterprise search to the tools where work actually happens, including GitHub PRs, Linear and Jira tickets, Slack threads and Google Drive. When something changes, it flags the docs that no longer match, proposes an edit as a side-by-side diff, and waits for a teammate to accept or dismiss it. Nothing is rewritten without human sign-off.
Developers can plug Slite into Claude Code, Cursor or any MCP client, or script it through the public API. Both are available on every plan at no extra cost. Every change is logged with its origin: web, API, MCP or agent.
Security: SOC 2 Type II, GDPR, EU data residency, plus SAML SSO and SCIM on Enterprise. Try it free for 14 days, no credit card needed.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
GitHub
Yes
Google Workspace
Yes
HubSpot CRM
Yes
Jira
Yes
Linear
Yes
Slack
Yes
App Store
Yes
Attio
No
Claude Code
No
GitLab
No
Integrations
GitHub
Yes
Google Workspace
Yes
HubSpot CRM
Yes
Jira
Yes
Linear
Yes
Slack
Yes
App Store
No
Attio
Yes
Claude Code
Yes
GitLab
Yes
Pricing Details
Free
Free plan; paid from $149/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$10/month/user
Basic: $10/user/month. Pro (includes Slite Agent): $20/user/month. Both billed annually. Enterprise: custom pricing. 14-day free trial, no credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PilotPM
Founded
2026
Country
United States
Website
pilotpm.ai
Vendor Details
Company Name
Slite
Founded
2016
Country
France
Website
slite.com
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
Yes
Document Management
Yes
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
Yes
Video Conferencing
No
Document Collaboration
Access Control / Permissions
Yes
Autosave
Yes
Chat / Messaging
No
Cloud Storage
No
Comments / Annotations
Yes
Edit / Change Tracking
Yes
Electronic Signature
No
Multiple File Formats
No
Pre-made Templates
Yes
Search
Yes
User Tagging
No
Version Control
Yes
Workflow / Approval Process
Yes
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No