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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Phonely is an innovative AI voice automation platform designed for businesses to efficiently manage and respond to phone calls through realistic AI agents skilled in customer support and outreach on a large scale. This technology empowers organizations to use human-like voice agents that not only greet callers but also engage in natural conversations while performing various tasks such as arranging appointments, updating customer relationship management records, processing payments, and directing calls seamlessly. With the ability to handle an unlimited number of calls simultaneously without any waiting time, Phonely utilizes generative AI to understand intent, resolve ambiguities, and ensure conversations flow smoothly, resembling human interaction rather than a scripted dialogue. Additionally, it connects with popular business applications like CRM systems, calendars, and helpdesk software, facilitating automated processes that require no human involvement. Phonely enhances its functionality by recording, transcribing, and analyzing conversations to provide valuable AI-driven insights, and its extensive knowledge base enables agents to draw from company data, ensuring responses are accurate and rich in context. This combination of features positions Phonely as a powerful tool for businesses looking to elevate their customer service experience while optimizing operational efficiency.

Description

Triviat is a comprehensive AI-driven communication solution tailored for businesses aiming to streamline customer engagement, sales processes, and appointment management. Its intelligent voice and chat agents are available around the clock and across a wide array of platforms including phone calls, web chat, email, SMS, WhatsApp, and popular social media channels. These agents communicate naturally in more than 50 languages, supporting businesses with global reach or multiple service locations. Triviat automates tasks such as scheduling appointments, handling frequently asked questions, processing orders, and qualifying sales leads, improving efficiency while lowering operational costs. When interactions become complex, the platform ensures a smooth handoff to human support representatives. The solution offers tailored use cases for sectors like retail, healthcare, hospitality, and automotive services. It integrates with over 5,000 tools, allowing seamless workflow automation. Additionally, Triviat is designed with security in mind, complying with GDPR and the EU AI Act to protect user data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Gmail Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Slack Yes 
Zapier Yes 
AWeber Yes 
Able Yes 
ActiveCampaign Yes 
Aritic Desk Yes 
Chameleon Yes 
ClickSend Yes 
Close Yes 
Drip Yes 
Google Chrome Yes 
Meta AI Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Salesforce Yes 
Shopify No 

Integrations

Gmail Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Slack Yes 
Zapier Yes 
AWeber No 
Able No 
ActiveCampaign No 
Aritic Desk No 
Chameleon No 
ClickSend No 
Close No 
Drip No 
Google Chrome No 
Meta AI No 
Microsoft Outlook No 
Microsoft Teams No 
Pipedrive No 
Salesforce No 
Shopify Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

€75/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Phonely

Country

United States

Website

www.phonely.ai/

Vendor Details

Company Name

Triviat AI

Founded

2025

Country

Netherlands

Website

triviat.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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