LobbyStack Description

LobbyStack serves as an open-source AI receptionist tailored specifically for small enterprises. It efficiently manages phone calls, replies to SMS inquiries, schedules appointments, processes cancellations and rescheduling, takes messages, and can transfer discussions to a human representative when necessary.

Business owners can oversee all operations through a web dashboard where they can adjust the receptionist's behavior, set business hours, define available services, manage phone numbers, and access the knowledge base along with call histories, transcripts, recordings, tasks, and customer interactions. The system is capable of being trained using business-specific information, FAQs, policies, documents, and website content, enabling it to provide precise answers to frequently asked questions.

LobbyStack is particularly beneficial for appointment-centric and local service businesses, including clinics, salons, repair shops, consultants, agencies, and home service teams. It offers flexibility as it can either be utilized as a hosted cloud service or installed on your own servers. Additionally, it stands out as a viable alternative to other services like Myaifrontdesk, Upfirst, Goodcall, and Phonely, providing a comprehensive solution for managing customer interactions seamlessly.

Pricing

Pricing Starts At:
$30/month
Pricing Information:
Free: $0/month. Includes 30 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 25 MB of knowledge storage.

Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.

Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.

Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Free Version:
Yes

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Company Details

Company:
LobbyStack
Year Founded:
2025
Headquarters:
Canada
Website:
lobbystack.com
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Media

Get a real-time command center for your AI receptionist. Track calls, messages, appointments, caller activity, average call duration, follow-ups that need attention, and upcoming bookings from one clean dashboard, so you always know what your front desk handled and what still needs your team’s touch.

Get a real-time command center for your AI receptionist. Track calls, messages, appointments, caller activity, average call duration, follow-ups that need attention, and upcoming bookings from one clean dashboard, so you always know what your front desk handled and what still needs your team’s touch.

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Product Details

Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Customer Support
Online Support

LobbyStack Features and Options

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