Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 10 Ratings

Total
ease
features
design
support

Description

We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.

Description

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8am LawPay
Actionstep
Appointy
Apptoto
Capsule
Facebook
Harmonizely
HubSpot CRM
HubSpot Customer Platform
Lawmatics
Lead Docket
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Snapchat
Square Appointments
Wealthbox
X (Twitter)
Zapier

Integrations

8am LawPay
Actionstep
Appointy
Apptoto
Capsule
Facebook
Harmonizely
HubSpot CRM
HubSpot Customer Platform
Lawmatics
Lead Docket
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Snapchat
Square Appointments
Wealthbox
X (Twitter)
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$140/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Peak Support

Founded

2015

Country

United States

Website

peaksupport.io

Vendor Details

Company Name

Smith.ai

Founded

2015

Country

United States

Website

www.smith.ai

Product Features

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

CallSnag Reviews

CallSnag

Call Snag
ChatGPT Reviews

ChatGPT

OpenAI