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Description
Streams.AI by PanTerra Networks is an all-in-one Unified Communications and Contact Center solution that brings together voice, video conferencing, team messaging, SMS, fax, and secure file sharing into a single cloud platform. Designed for businesses of all sizes, Streams.AI eliminates the complexity of juggling multiple providers by delivering everything in one seamless, AI-powered interface.
With business VoIP and PBX features, companies gain HD-quality calls, auto-attendant, voicemail-to-email, and advanced routing. Video meetings and webinars support up to 1,000 participants with screen sharing and live streaming. Team collaboration tools include persistent chat, advanced team rooms, presence detection, and SmartBox file sync and share with enterprise-grade security and version control.
Contact centers benefit from skills-based routing, queue management, live monitoring, and AI-driven agent assist, improving both efficiency and customer satisfaction. Streams.AI integrates with tools such as Microsoft Teams, Office 365, Google Workspace, Salesforce, and ServiceTitan, while APIs enable customization for industry-specific workflows.
Built with HIPAA and SOC 2 compliance, end-to-end encryption, and redundant cloud architecture, Streams.AI ensures 99.999% uptime and secure operations. Deployment is fast with white-glove onboarding, and every plan includes 24/7 US-based expert support with live response in under 30 seconds.
Trusted for over 20 years, PanTerra delivers a future-ready communications platform that scales from SMBs to global enterprises, helping organizations reduce costs, improve collaboration, and enhance customer engagement.
Description
Are you frustrated with telecom and UCaaS providers that fail to listen, offer generic solutions, and leave you feeling overwhelmed? We simplify the complexities of UCaaS by breaking down the advantages and disadvantages, enabling you to select the perfect tools for calls, meetings, and messaging. Our dedicated team advocates for your needs behind the scenes, ensuring you receive precisely what you desire. Enjoy the empowerment that comes with streamlined management of your communication technology, even as you support thousands of users. We take care of the setup and are always available for assistance when required.
You deserve to confidently choose, implement, and support your UC technology, and our fully managed unified communications services are designed to do just that! We collaborate with you to create your ideal collaboration solution, assist with cloud migration, and provide ongoing support.
With our unified communications software, user provisioning becomes a breeze. You can easily integrate and manage UC tools and platforms such as Cisco and Microsoft Teams all from a single dashboard, allowing you to onboard or offboard users in just a few clicks without any hassle. Plus, our commitment to your satisfaction means that we are always looking for ways to enhance your experience and ensure your success.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
8x8
Box
Cisco AnyConnect
Freshdesk
Google Workspace
Microsoft 365
Microsoft Outlook
Oracle API Management
RingCentral RingEX
Integrations
Microsoft Teams
8x8
Box
Cisco AnyConnect
Freshdesk
Google Workspace
Microsoft 365
Microsoft Outlook
Oracle API Management
RingCentral RingEX
Pricing Details
$24.95 per user/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PanTerra Networks
Founded
2001
Country
United States
Website
www.panterranetworks.com
Vendor Details
Company Name
ZIRO
Founded
2010
Country
Canada
Website
goziro.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
