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Description
Paldesk is a live chat tool that converts website customers. It connects multiple channels to one dashboard, making it ideal for both sales and marketing. It's easy to keep track all your real-time conversations, and then follow up with ease via e-mail. It is flexible and has a dynamic interface that makes it easy to use when you need it most.
Description
Stand Chat is AI website chat that brings the right human into important visitor conversations. Its trained AI stand-ins greet visitors, answer questions, ask follow-ups, capture leads, and monitor custom conversation signals such as buying intent, pricing questions, product confusion, or competitor comparisons. Stand can alert the team, ask the visitor for consent, and let a person join the live thread with complete context.
A one-line HTML snippet installs Stand without a flow builder or decision tree. It supports unlimited representatives, multiple agents and sites, 24+ languages, real-time monitoring, searchable/exportable history, email digests, evidence-backed Product Discovery reports, and knowledge bases built from website pages and documents. Base is free forever with 15 chats per week. Pro is $10/month. Business is $3,600/year with 200 MB indexed content, nightly sitemap updates, expanded instructions, onboarding, and support for one agreed backend API workflow.
API Access
Has API
API Access
Has API
Integrations
Drupal
Facebook
Gmail
Joomla!
Magento
Mailchimp
PrestaShop
Skype
Slack
Squarespace
Integrations
Drupal
Facebook
Gmail
Joomla!
Magento
Mailchimp
PrestaShop
Skype
Slack
Squarespace
Pricing Details
$9 per user per month
Free Trial
Free Version
Pricing Details
0
Base: $0 forever with 15 chats per week and no credit card. Pro: $10/month with 150 chats per month; additional chats are $0.10 each with budget-capped automatic top-ups. Business: $3,600/year with 15,000 chats per year; additional chats are $0.10 each. Chats are complete visitor conversations, not messages or token credits. There are no per-seat fees.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Paldesk
Founded
2014
Country
United States
Website
www.paldesk.com
Vendor Details
Company Name
Stand Chat
Founded
2026
Country
United States
Website
stand.chat/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration