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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PAVE enables users to make their PDF files accessible, ensuring compatibility with popular reading software while preserving the original visual layout of the documents. It is offered free for personal use, allowing for automatic corrections to be applied directly within the platform. Users can also manually implement any additional suggested changes to enhance accessibility. The PDFs will remain on PAVE's server for up to three weeks unless deleted by the user earlier. Although PAVE strives for accuracy, there is a possibility that processing might result in some alterations to the document's content or appearance, making it essential for users to verify the output. The ZHAW disclaims any liability for these changes. Previously, the ICT accessibility lab had developed plugins aimed at converting MS Word and MS PowerPoint files into accessible PDFs, but they did not address the accessibility of existing PDFs—a limitation that PAVE successfully addresses, thus providing a comprehensive solution. This innovation ensures that users can now enhance the accessibility of their previously created documents with ease and efficiency.

Description

The way clients perceive your organization during each interaction, particularly in critical moments, significantly shapes their overall sentiment towards you. Engaging in active listening throughout the customer journey allows for a profound comprehension of your clients' needs and enhances your capability to respond effectively. Undoubtedly, assessing the customer experience stands as the foundational element in executing effective business strategies. It is widely acknowledged that a satisfied customer is the cornerstone of loyalty. We assist organizations throughout every phase of project execution, beginning with design and extending to the analysis of outcomes. This includes the comprehensive creation of customer survey methodologies or voice of the customer programs. We ensure continuous data collection from the identified target audience and craft detailed reports and dashboards that facilitate informed decision-making at all organizational levels. Additionally, we implement a systematic feedback loop strategy, which encompasses post-survey engagement with clients, including strategic design and manager training, ensuring that your organization remains responsive and in tune with customer expectations. By fostering this cycle of feedback and improvement, we contribute to a culture of customer-centricity that can elevate overall satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft PowerPoint
Microsoft Word
Totality

Integrations

Microsoft PowerPoint
Microsoft Word
Totality

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$2000 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PAVE

Founded

2014

Country

Germany

Website

pave-pdf.org

Vendor Details

Company Name

SOM

Founded

1986

Country

Canada

Website

www.som.ca/en/products/customer-experience-management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Alternatives

PAVE Reviews

PAVE

PMG Projektraum Management GmbH

Alternatives

Pave Reviews

Pave

Quickbase