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Description
Otto serves as an AI phone assistant tailored for the hospitality industry, designed to efficiently handle every incoming call, take food orders, manage reservations, and respond to customer inquiries, thereby allowing staff to concentrate on their guests within the establishment. More than just a basic answering service, Otto functions as an always-available digital team member that engages in natural phone conversations, accurately captures comprehensive orders, books tables, addresses frequently asked questions, and escalates more complex issues as necessary. This innovative assistant seamlessly integrates with a venue’s existing phone line and connects with CRM systems, ordering processes, and kitchen workflows, transforming each interaction into a standard operational activity rather than an additional manual chore. Furthermore, Otto can be customized to reflect the unique brand voice of each venue, ensuring that restaurants, cafés, bars, and takeaway establishments deliver a consistent and high-quality customer experience while leveraging the capabilities of AI technology. By incorporating Otto, venues not only enhance efficiency but also foster a stronger connection with their patrons.
Description
Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$79 AUD/month (flat, not per u
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Otto
Founded
2025
Country
Australia
Website
callotto.ai/
Vendor Details
Company Name
Tablekeep
Founded
2023
Country
Australia
Website
tablekeep.com.au
Product Features
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management