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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Otto serves as an AI phone assistant tailored for the hospitality industry, designed to efficiently handle every incoming call, take food orders, manage reservations, and respond to customer inquiries, thereby allowing staff to concentrate on their guests within the establishment. More than just a basic answering service, Otto functions as an always-available digital team member that engages in natural phone conversations, accurately captures comprehensive orders, books tables, addresses frequently asked questions, and escalates more complex issues as necessary. This innovative assistant seamlessly integrates with a venue’s existing phone line and connects with CRM systems, ordering processes, and kitchen workflows, transforming each interaction into a standard operational activity rather than an additional manual chore. Furthermore, Otto can be customized to reflect the unique brand voice of each venue, ensuring that restaurants, cafés, bars, and takeaway establishments deliver a consistent and high-quality customer experience while leveraging the capabilities of AI technology. By incorporating Otto, venues not only enhance efficiency but also foster a stronger connection with their patrons.

Description

Sadie is an advanced AI conversational host and phone agent designed specifically for the hospitality sector, functioning around the clock to manage incoming calls, respond to customer queries, and handle reservations and orders automatically, ensuring that businesses never miss out on opportunities or compromise on service quality. Utilizing sophisticated natural language processing, Sadie engages with callers in a warm and professional manner, addressing general inquiries, confirming or adjusting reservations, securely collecting deposits, and escalating complex issues when necessary. Seamlessly integrating with well-known reservation systems like OpenTable and various hotel booking platforms, it ensures that calls and reservations align perfectly with the venue's existing operations, granting a comprehensive overview of guest interactions and bookings. By eliminating the need for extra staff to manage calls, Sadie alleviates the workload associated with manual call handling, enabling businesses to secure more bookings and orders, particularly during busy periods or outside regular hours, while simultaneously enhancing the overall customer experience. This innovative solution empowers hospitality businesses to operate more efficiently, ultimately leading to increased revenue and improved customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Now Book It
OpenTable

Integrations

Now Book It
OpenTable

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

$92 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Otto

Founded

2025

Country

Australia

Website

callotto.ai/

Vendor Details

Company Name

Sadie

Founded

2024

Country

Ireland

Website

www.heysadie.ai/

Alternatives

Alternatives