Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Introducing a complete hotel management solution designed to enhance your business operations. For any hotel to thrive, it is essential to prioritize guest satisfaction by delivering exceptional services. This begins with ensuring swift booking of rooms, eliminating bureaucratic hurdles, and allowing guests to reserve accommodations from anywhere in the world. Guests should feel assured that a peaceful and relaxing stay awaits them upon arrival. To further enhance the experience, hotels aim to simplify additional service offerings while providing flexible payment options. The innovative software crafted by OtelMS serves as an all-encompassing and user-friendly answer to numerous challenges in property management. Leveraging the company's extensive experience in overseeing various types of hotel properties, the OtelMS team has developed a secure cloud-based service that enables efficient monitoring and administration of diverse guest lodging facilities. With this advanced system, hotel operators can focus on creating memorable experiences for their guests.
Description
A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OtelMS
Founded
2013
Country
United States
Website
otelms.com
Vendor Details
Company Name
Zenya
Founded
2014
Country
United States
Website
zenya.io
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management