Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Introducing a complete hotel management solution designed to enhance your business operations. For any hotel to thrive, it is essential to prioritize guest satisfaction by delivering exceptional services. This begins with ensuring swift booking of rooms, eliminating bureaucratic hurdles, and allowing guests to reserve accommodations from anywhere in the world. Guests should feel assured that a peaceful and relaxing stay awaits them upon arrival. To further enhance the experience, hotels aim to simplify additional service offerings while providing flexible payment options. The innovative software crafted by OtelMS serves as an all-encompassing and user-friendly answer to numerous challenges in property management. Leveraging the company's extensive experience in overseeing various types of hotel properties, the OtelMS team has developed a secure cloud-based service that enables efficient monitoring and administration of diverse guest lodging facilities. With this advanced system, hotel operators can focus on creating memorable experiences for their guests.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AFAS Software No 
Airbnb No 
Akia No 
CHIDESK No 
ChargeAutomation No 
Duve No 
Epos Now No 
FLEXIPASS No 
GuestRevu No 
Jamezz No 
RevControl No 
Revo XEF No 
Stripe No 
TallOrder No 
Toast POS No 
Tripadvisor No 
Vrbo No 
groundcover Yes 
iVvy Event Management No 
iVvy Venue Management No 

Integrations

AFAS Software Yes 
Airbnb Yes 
Akia Yes 
CHIDESK Yes 
ChargeAutomation Yes 
Duve Yes 
Epos Now Yes 
FLEXIPASS Yes 
GuestRevu Yes 
Jamezz Yes 
RevControl Yes 
Revo XEF Yes 
Stripe Yes 
TallOrder Yes 
Toast POS Yes 
Tripadvisor Yes 
Vrbo Yes 
groundcover No 
iVvy Event Management Yes 
iVvy Venue Management Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OtelMS

Founded

2013

Country

United States

Website

otelms.com

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Hostel Management

Cash Drawer Management No 
Dorms No 
Employee Management No 
GDS / OTA Integration No 
Housekeeping Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Price Optimization No 
Private Rooms No 
Reservations Management No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

Alternatives

Alternatives

Mews Reviews

Mews

Mews Systems