Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Enhance both your customer and employee experiences by leveraging real-time data for informed decision-making, suitable for businesses of any scale. Our sophisticated web platform allows you to design straightforward and effective surveys effortlessly. You can gather valuable customer feedback using our applications available on Android and iOS devices, accessible through web, tablet, or phone. Analyze comprehensive metrics on customer interactions and satisfaction via our intuitive web dashboard. Utilize these insights to implement proactive measures aimed at boosting overall customer contentment. Furthermore, our online surveys are functional offline; responses are stored on mobile devices until internet connectivity is restored. Benefit from in-depth analytics and insights derived from the data provided by your respondents. Additionally, you have the option to showcase your organization's special offers and promotions during survey participation. Select from a variety of question formats, including radio buttons, checkboxes, star ratings, numerical ratings, and NPS. Our platform also accommodates surveys in multiple languages, ensuring a broader reach, and supports various media formats, such as images and videos, enhancing the survey experience. This comprehensive approach ensures you capture the necessary data to drive meaningful improvements in your business.
Description
REDCap serves as a secure online platform designed for the creation and management of surveys and databases. Although it is capable of gathering nearly any kind of data across various settings—while ensuring compliance with regulations such as 21 CFR Part 11, FISMA, HIPAA, and GDPR—it is particularly tailored for both online and offline data collection for research studies and operational purposes. The REDCap Consortium is an extensive support network comprising thousands of institutional partners spread across more than a hundred countries, each employing and enhancing their own REDCap systems. For non-profit organizations interested in joining this collaborative effort, the Join page offers detailed information, and the FAQ section provides additional insights into other ways to utilize REDCap effectively. This collaborative approach fosters innovation and continuous improvement in data management practices within the research community.
API Access
Has API
No
API Access
Has API
No
Integrations
ClinVigilant
No
Freezerworks
No
Pam
No
SimpleTrials
No
TruCentive
No
Wufoo
Yes
Integrations
ClinVigilant
Yes
Freezerworks
Yes
Pam
Yes
SimpleTrials
Yes
TruCentive
Yes
Wufoo
No
Pricing Details
$150 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Zivot Labs Inc
Founded
2013
Country
India
Website
orbitrics.com
Vendor Details
Company Name
Vanderbilt University
Founded
2004
Country
United States
Website
www.project-redcap.org
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No