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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Reports, an integral part of Oracle Fusion Middleware, is a highly acclaimed enterprise reporting solution known for its exceptional fidelity. It empowers organizations to deliver immediate information access across all levels of the company and to external stakeholders in a secure and scalable manner. Comprising Oracle Reports Developer, an intuitive WYSIWYG design tool for creating reports, and a JEE 5-based Oracle Reports Server featuring a multi-tier architecture, it can seamlessly connect to various data sources, produce reports in numerous widely-used formats for both web and print, and efficiently burst and distribute these reports to any specified location. Oracle continues to prioritize the enhancement of this technology, ensuring its regular updates as a vital component of the Oracle Fusion Middleware ecosystem. The versatility and robustness of Oracle Reports make it an essential tool for organizations aiming to streamline their reporting processes and improve data accessibility.

Description

The Reporting Engine offers software designed for call center reporting, granting you straightforward access to essential data needed for tracking key metrics and gaining insights for enhancing operations. At the core of any successful call center lies the capacity to assess and evaluate business performance. This is precisely why The Reporting Engine ensures that you can easily retrieve the necessary information to oversee vital statistics and foster operational advancements for continuous improvement. By streamlining access to this critical data, organizations can make informed decisions that lead to better service delivery and efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Docker
Java
JavaScript
LINEN Cloud
Maven
ORMIT™ Jasper
Oracle Coherence
Oracle WebLogic Server

Integrations

Docker
Java
JavaScript
LINEN Cloud
Maven
ORMIT™ Jasper
Oracle Coherence
Oracle WebLogic Server

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$150.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Country

United States

Website

www.oracle.com/middleware/technologies/reports.html

Vendor Details

Company Name

eMetrix Systems

Founded

2012

Country

United States

Website

www.thereportingengine.com

Product Features

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

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