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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Data cleansing, migration, integration, and reconciliation can occur seamlessly between cloud environments and on-premise systems. Operating on OCI, it provides secure connectivity to Oracle Enterprise Applications whether hosted in the cloud or on-premises. This unified platform facilitates data and setup migrations, integrations, reconciliations, big data ingestion, and archival processes. It boasts over 9,000 pre-built API templates and web services for enhanced functionality. The data quality engine incorporates pre-configured business rules to efficiently profile, clean, enrich, and correct data, ensuring high standards are maintained. With its configurable, agile design, it supports both low-code and no-code environments, allowing for immediate utilization in a fully cloud-enabled context. This migration platform is specifically designed for transferring data into Oracle Cloud Applications, Oracle E-Business Suite, Oracle JD Edwards, Microsoft Dynamics, Oracle Peoplesoft, and numerous other enterprise applications, accommodating a range of legacy systems as well. Its robust and scalable framework is complemented by a user-friendly interface, while more than 3,000 Smart Data Adapters are available, providing comprehensive coverage for various Oracle Applications and enhancing the overall migration experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ATSTimeWork OnDemand Yes 
Ada Yes 
Azure NetApp Files Yes 
CrowdTwist Yes 
CyberPlan Yes 
DBeaver Community Yes 
DbVisualizer Yes 
Dyne Yes 
FloorManager Yes 
OnScreen Yes 
Oracle Big Data Preparation Yes 
Oracle Partner Relationship Management Yes 
Performance Navigator Yes 
Progress DataDirect Yes 
SolidCAD Variant Yes 
Wolken Service Desk Yes 
WorkRails Yes 
Zoomin Yes 
appyReward Yes 

Integrations

ATSTimeWork OnDemand No 
Ada No 
Azure NetApp Files No 
CrowdTwist No 
CyberPlan No 
DBeaver Community No 
DbVisualizer No 
Dyne No 
FloorManager No 
OnScreen No 
Oracle Big Data Preparation No 
Oracle Partner Relationship Management No 
Performance Navigator No 
Progress DataDirect No 
SolidCAD Variant No 
Wolken Service Desk No 
WorkRails No 
Zoomin No 
appyReward No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

ChainSys

Founded

1998

Country

United States

Website

www.chainsys.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

ETL

Data Analysis No 
Data Filtering No 
Data Quality Control No 
Job Scheduling No 
Match & Merge No 
Metadata Management No 
Non-Relational Transformations No 
Version Control No 

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