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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle University offers a diverse range of training, certification, and digital adoption solutions designed to equip organizations with the essential skills and knowledge needed to excel in using Oracle Cloud Infrastructure (OCI), Oracle Database, and Oracle Fusion Cloud and Industry Applications. With tailored learning paths, specialized courses, and practical labs, Oracle MyLearn delivers in-depth training aimed at helping users implement, manage, and fully harness the capabilities of their Oracle Cloud technologies. By advancing your knowledge of Oracle Cloud technologies, you can significantly improve your career opportunities through the attainment of an official Oracle Certification. The training and certification preparation courses provided by Oracle enable you to cultivate valuable skills, confirm your expertise, and elevate your professional standing. Additionally, you can enhance your team’s confidence in cloud technologies with customized private training sessions that can be adapted to meet your unique needs, ensuring a comprehensive learning experience. This commitment to personalized education helps foster a deeper understanding and practical application of Oracle's suite of products.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle MyLearn Yes 
Oracle Siebel CRM Yes 
Celaton inSTREAM Yes 
CrowdTwist Yes 
DbVisualizer Yes 
Dyne Yes 
GoSaaS Data Migrator Yes 
Ikigai Yes 
JD Edwards EnterpriseOne No 
JobRunner Yes 
Mir Display Server Yes 
Oracle Database No 
Oracle Hyperion No 
Oracle Intelligent Advisor Yes 
Oracle Knowledge Management Yes 
Oracle Subscription Management Yes 
Oracle Visual Builder Yes 
SmartShare Yes 
Wolken Service Desk Yes 

Integrations

Oracle MyLearn Yes 
Oracle Siebel CRM Yes 
Celaton inSTREAM No 
CrowdTwist No 
DbVisualizer No 
Dyne No 
GoSaaS Data Migrator No 
Ikigai No 
JD Edwards EnterpriseOne Yes 
JobRunner No 
Mir Display Server No 
Oracle Database Yes 
Oracle Hyperion Yes 
Oracle Intelligent Advisor No 
Oracle Knowledge Management No 
Oracle Subscription Management No 
Oracle Visual Builder No 
SmartShare No 
Wolken Service Desk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/education/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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