Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.
Description
Oracle SOA uniquely enables the seamless transition of current on-premises integrations and composite applications to the cloud without modification through its Bring Your Own License (BYOL) model, while also facilitating the development of modern integrations via Oracle Integration. Enhance overall productivity and minimize retyping mistakes by automating data flows between Oracle, third-party, and bespoke applications. By decoupling services from clients in application interactions, businesses can experience improved agility and lower support expenses. Users have the flexibility to deploy integrations either on-premises or in the cloud, allowing for an optimized balance of security, costs, and compliance with regulatory standards. With a focus on service-oriented automation styles, organizations can transition development efforts to Oracle Integration for superior connectivity. Furthermore, they can streamline administrative tasks such as backup, restoration, scalability, and ensuring high availability, thereby reducing complexity and errors while bolstering agility in operations. Ultimately, this comprehensive approach helps organizations adapt swiftly to changing business needs and technological advancements.
API Access
Has API
No
API Access
Has API
No
Integrations
Canonical Juju
Yes
CoreSite Open Cloud Exchange
Yes
CyberPlan
Yes
DbVisualizer
Yes
Mayday
Yes
MicroStack
Yes
MySQL Workbench
Yes
NetApp Cloud Insights
Yes
OnScreen
Yes
Oracle API Management
Yes
Integrations
Canonical Juju
No
CoreSite Open Cloud Exchange
No
CyberPlan
No
DbVisualizer
No
Mayday
No
MicroStack
No
MySQL Workbench
No
NetApp Cloud Insights
No
OnScreen
No
Oracle API Management
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.7231 per hour
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/platform/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/integration/soa/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
iPaaS
AI / Machine Learning
No
Cloud Data Integration
No
Dashboard
No
Data Quality Control
No
Data Security
No
Drag & Drop
No
Embedded iPaaS
No
Integration Management
No
Pre-Built Connectors
No
White Label
No
Workflow Management
No