Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle SOA uniquely enables the seamless transition of current on-premises integrations and composite applications to the cloud without modification through its Bring Your Own License (BYOL) model, while also facilitating the development of modern integrations via Oracle Integration. Enhance overall productivity and minimize retyping mistakes by automating data flows between Oracle, third-party, and bespoke applications. By decoupling services from clients in application interactions, businesses can experience improved agility and lower support expenses. Users have the flexibility to deploy integrations either on-premises or in the cloud, allowing for an optimized balance of security, costs, and compliance with regulatory standards. With a focus on service-oriented automation styles, organizations can transition development efforts to Oracle Integration for superior connectivity. Furthermore, they can streamline administrative tasks such as backup, restoration, scalability, and ensuring high availability, thereby reducing complexity and errors while bolstering agility in operations. Ultimately, this comprehensive approach helps organizations adapt swiftly to changing business needs and technological advancements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Canonical Juju Yes 
CoreSite Open Cloud Exchange Yes 
CyberPlan Yes 
DbVisualizer Yes 
Mayday Yes 
MicroStack Yes 
MySQL Workbench Yes 
NetApp Cloud Insights Yes 
OnScreen Yes 
Oracle API Management Yes 
Oracle Cloud Infrastructure No 
Oracle Intelligent Advisor Yes 
Oracle Knowledge Management Yes 
Oracle Marketing Yes 
Oracle Responsys Yes 
Oracle Service Yes 
Oracle Visual Builder Yes 
QANplatform Yes 
SmartShare Yes 
WorkRails Yes 

Integrations

Canonical Juju No 
CoreSite Open Cloud Exchange No 
CyberPlan No 
DbVisualizer No 
Mayday No 
MicroStack No 
MySQL Workbench No 
NetApp Cloud Insights No 
OnScreen No 
Oracle API Management No 
Oracle Cloud Infrastructure Yes 
Oracle Intelligent Advisor No 
Oracle Knowledge Management No 
Oracle Marketing No 
Oracle Responsys No 
Oracle Service No 
Oracle Visual Builder No 
QANplatform No 
SmartShare No 
WorkRails No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.7231 per hour
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/integration/soa/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

iPaaS

AI / Machine Learning No 
Cloud Data Integration No 
Dashboard No 
Data Quality Control No 
Data Security No 
Drag & Drop No 
Embedded iPaaS No 
Integration Management No 
Pre-Built Connectors No 
White Label No 
Workflow Management No 

Alternatives

Alternatives

basis2 Reviews

basis2

Prophecy International
Refold Reviews

Refold

Refold AI