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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle Exadata stands out as the premier platform for running Oracle Database, facilitating digital transformations, enhancing database performance, and lowering expenses. According to an analysis by Wikibon, customers experience increased availability, improved performance, and cost savings of up to 40% with Oracle Exadata. The platform offers flexible deployment options, including Oracle Cloud Infrastructure, Oracle Cloud@Customer, and on-premises solutions, allowing businesses to modernize their database infrastructure, migrate enterprise applications to the cloud, and swiftly execute digital transformations. Additionally, Oracle Exadata enables users to maintain exceptional performance, scalability, and reliability for Oracle Database, irrespective of the deployment environment. Customers can seamlessly transition workloads between on-premises data centers, Cloud@Customer setups, and Oracle Cloud Infrastructure, ultimately streamlining operations and enhancing cost efficiency. This versatility not only supports modernization but also empowers organizations to adapt to evolving technological demands effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clonetab No 
CoreSite Open Cloud Exchange Yes 
CyberPlan Yes 
FloorManager Yes 
Higher Logic Vanilla Yes 
Mir Display Server Yes 
NiCE CXone Mpower Yes 
Oracle Big Data Preparation Yes 
Oracle Content Management Yes 
Oracle MyLearn Yes 
Oracle Service Yes 
Oracle Siebel CRM Yes 
Orange Tree Yes 
QANplatform Yes 
Redgate SQL Toolbelt Yes 
Skovik Yes 
SolidCAD Variant Yes 
Wolken Service Desk Yes 

Integrations

Clonetab Yes 
CoreSite Open Cloud Exchange No 
CyberPlan No 
FloorManager No 
Higher Logic Vanilla No 
Mir Display Server No 
NiCE CXone Mpower No 
Oracle Big Data Preparation No 
Oracle Content Management No 
Oracle MyLearn No 
Oracle Service No 
Oracle Siebel CRM No 
Orange Tree No 
QANplatform No 
Redgate SQL Toolbelt No 
Skovik No 
SolidCAD Variant No 
Wolken Service Desk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/engineered-systems/exadata/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

basis2 Reviews

basis2

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