Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.
Description
Oracle Exadata stands out as the premier platform for running Oracle Database, facilitating digital transformations, enhancing database performance, and lowering expenses. According to an analysis by Wikibon, customers experience increased availability, improved performance, and cost savings of up to 40% with Oracle Exadata. The platform offers flexible deployment options, including Oracle Cloud Infrastructure, Oracle Cloud@Customer, and on-premises solutions, allowing businesses to modernize their database infrastructure, migrate enterprise applications to the cloud, and swiftly execute digital transformations. Additionally, Oracle Exadata enables users to maintain exceptional performance, scalability, and reliability for Oracle Database, irrespective of the deployment environment. Customers can seamlessly transition workloads between on-premises data centers, Cloud@Customer setups, and Oracle Cloud Infrastructure, ultimately streamlining operations and enhancing cost efficiency. This versatility not only supports modernization but also empowers organizations to adapt to evolving technological demands effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Clonetab
No
CoreSite Open Cloud Exchange
Yes
CyberPlan
Yes
FloorManager
Yes
Higher Logic Vanilla
Yes
Mir Display Server
Yes
NiCE CXone Mpower
Yes
Oracle Big Data Preparation
Yes
Oracle Content Management
Yes
Oracle MyLearn
Yes
Integrations
Clonetab
Yes
CoreSite Open Cloud Exchange
No
CyberPlan
No
FloorManager
No
Higher Logic Vanilla
No
Mir Display Server
No
NiCE CXone Mpower
No
Oracle Big Data Preparation
No
Oracle Content Management
No
Oracle MyLearn
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/platform/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/engineered-systems/exadata/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No