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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle Enterprise Manager serves as Oracle's on-premise management solution, offering a unified dashboard to oversee all Oracle deployments, whether in a data center or cloud environment. It seamlessly integrates with Oracle's suite of products, delivering top-tier management and automation capabilities for Oracle applications, databases, middleware, hardware, and engineered systems. The platform is equipped with an extensive range of features that facilitate database consolidation, uphold standardization, and streamline labor-intensive tasks. Additionally, Enterprise Manager ensures comprehensive operations automation by managing the provisioning of new clusters, performing patch updates, upgrading databases, and overseeing configuration and compliance management—functions that are crucial for organizations that are adopting automation practices. This robust tool not only enhances efficiency but also allows organizations to focus on strategic initiatives by reducing the operational burden associated with database management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ATSTimeWork OnDemand Yes 
Ada Yes 
Canonical Juju Yes 
DbVisualizer Yes 
FloorManager Yes 
GoSaaS Data Migrator Yes 
Ikigai Yes 
Mayday Yes 
MicroK8s Yes 
NiCE CXone Mpower Yes 
Oracle API Management Yes 
Oracle Big Data Preparation Yes 
Oracle Unity Customer Data Platform Yes 
Oracle University Yes 
Redgate SQL Toolbelt Yes 
Skovik Yes 
SmartShare Yes 
Wolken Service Desk Yes 
WorkRails Yes 

Integrations

ATSTimeWork OnDemand No 
Ada No 
Canonical Juju No 
DbVisualizer No 
FloorManager No 
GoSaaS Data Migrator No 
Ikigai No 
Mayday No 
MicroK8s No 
NiCE CXone Mpower No 
Oracle API Management No 
Oracle Big Data Preparation No 
Oracle Unity Customer Data Platform No 
Oracle University No 
Redgate SQL Toolbelt No 
Skovik No 
SmartShare No 
Wolken Service Desk No 
WorkRails No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/enterprise-manager/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

System Monitoring

Alerts / Notifications Yes 
Antivirus Management Yes 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management Yes 
Patch Management Yes 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring Yes 
Service Configuration Management Yes 

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