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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle Database@AWS allows users to seamlessly transfer their Oracle Databases, encompassing Oracle Exadata workloads, to either the Oracle Exadata Database Service on Dedicated Infrastructure or the Oracle Autonomous Database on Dedicated Exadata Infrastructure hosted within AWS. This transition is designed to require little to no modifications to existing databases or applications, all while ensuring complete compatibility with features and architecture, as well as maintaining high performance and availability. Users can create low-latency connections between Oracle Database@AWS and their applications running on AWS, including those on Amazon Elastic Compute Cloud (Amazon EC2). Additionally, Oracle Database@AWS connects directly with AWS Analytics services via zero-ETL, facilitating the integration of data from Oracle and AWS, which enhances analytics capabilities and machine learning initiatives. Moreover, it supports integration with AWS generative AI services to foster rapid innovation. This comprehensive solution provides a cohesive experience for the collaborative aspects of purchasing, management, operations, and support, streamlining processes for businesses. Ultimately, this integration empowers organizations to leverage cloud technologies more effectively, driving efficiency and growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DBeaver Community Yes 
Dyne Yes 
Immuta Yes 
MicroStack Yes 
MySQL Workbench Yes 
OnScreen Yes 
Oracle Advertising Yes 
Oracle Database No 
Oracle Exadata No 
Orange Tree Yes 
QANplatform Yes 
Skovik Yes 
SolidCAD Variant Yes 
TeamSupport Yes 
WorkRails Yes 
Zoomin Yes 
appyReward Yes 

Integrations

DBeaver Community No 
Dyne No 
Immuta No 
MicroStack No 
MySQL Workbench No 
OnScreen No 
Oracle Advertising No 
Oracle Database Yes 
Oracle Exadata Yes 
Orange Tree No 
QANplatform No 
Skovik No 
SolidCAD Variant No 
TeamSupport No 
WorkRails No 
Zoomin No 
appyReward No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/marketplace/featured-seller/oracle/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Alternatives

Alternatives

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