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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle Content and Experience is a robust cloud-based content management system designed to enhance collaboration, streamline workflows, and utilize machine learning for tagging and authoring suggestions, ultimately improving content creation speed by 20%, cutting search expenses by as much as 30%, and ensuring adherence to corporate governance standards. Developers have the flexibility to quickly create content-rich websites using pre-designed templates or distribute content across various existing platforms, including web, mobile, and digital assistants, as well as enterprise applications, to provide engaging and pertinent experiences in marketing efforts. All enterprise documents and assets, ranging from invoices and marketing materials to company files, images, and videos, can be conveniently stored in a centralized location that is accessible from any device, whether it be a smartphone, computer, or tablet. Additionally, the process of creating video content has been significantly simplified; users can initiate a project within Oracle Content and Experience, upload or create media, and engage in collaborative editing directly within the platform. This comprehensive approach not only enhances productivity but also elevates the overall quality of content delivery across various channels.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Canonical Juju
Celaton inSTREAM
DbVisualizer
Dyne
GoSaaS Data Migrator
Google Drive
Hyland IDP
MicroK8s
Mir Display Server
NetApp Cloud Insights
Oracle API Management
Oracle Digital Assistant
Oracle Fusion SCM Analytics
Oracle Service
Oracle Unity Customer Data Platform
Progress DataDirect
QANplatform
SmartShare
powerconnect.ai

Integrations

Canonical Juju
Celaton inSTREAM
DbVisualizer
Dyne
GoSaaS Data Migrator
Google Drive
Hyland IDP
MicroK8s
Mir Display Server
NetApp Cloud Insights
Oracle API Management
Oracle Digital Assistant
Oracle Fusion SCM Analytics
Oracle Service
Oracle Unity Customer Data Platform
Progress DataDirect
QANplatform
SmartShare
powerconnect.ai

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/content-experience/management/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Content Collaboration

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Alternatives

Alternatives

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