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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Effortlessly generate, share, and disseminate pertinent and uniform content across various digital platforms. Oracle Content Management serves as a comprehensive content management solution (CMS), equipped with tools for video production and digital asset management that enhance customer experiences (CX) through smart content and tailored recommendations. It enables the centralization of content creation, approval, and distribution processes. Effective digital asset management ensures the maintenance of brand consistency and the governance of content quality. Quickly develop internal and external landing pages or even entire websites to support personalized, multichannel marketing initiatives. Revolutionize your business and craft exceptional customer experiences with a headless CMS platform designed to transition offline processes to online, facilitate real-time collaboration among teams, integrate diverse technologies, and expand content reach into new digital channels. Additionally, enhance product descriptions and incorporate digital assets to increase interest and boost engagement across your commerce platforms, ultimately leading to a more dynamic customer interaction. This holistic approach not only streamlines content management but also fosters innovation in how brands connect with their audiences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure NetApp Files Yes 
Celaton inSTREAM Yes 
CoreSite Open Cloud Exchange Yes 
Dropbox No 
Idealogic Yes 
Immuta Yes 
Mayday Yes 
Oracle API Management Yes 
Oracle Audience Segmentation Yes 
Oracle Cloud Infrastructure Object Storage Yes 
Oracle Digital Assistant Yes 
Oracle Intelligent Advisor Yes 
Oracle Subscription Management Yes 
Oracle Unity Customer Data Platform Yes 
Oracle Visual Builder Yes 
Performance Navigator Yes 
QANplatform Yes 
SmartShare Yes 
powerconnect.ai Yes 

Integrations

Azure NetApp Files No 
Celaton inSTREAM No 
CoreSite Open Cloud Exchange No 
Dropbox Yes 
Idealogic No 
Immuta No 
Mayday No 
Oracle API Management No 
Oracle Audience Segmentation No 
Oracle Cloud Infrastructure Object Storage No 
Oracle Digital Assistant No 
Oracle Intelligent Advisor No 
Oracle Subscription Management No 
Oracle Unity Customer Data Platform No 
Oracle Visual Builder No 
Performance Navigator No 
QANplatform No 
SmartShare No 
powerconnect.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/content-management/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Content Management

Audio Content No 
Customizable Templates No 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor No 
SEO Management No 
Text Editor No 
Version Control No 
Video Content No 
Website Management No 

Alternatives

Alternatives

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