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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle Cloud Infrastructure not only accommodates traditional workloads but also provides advanced cloud development tools for modern needs. It is designed with the capability to identify and counteract contemporary threats, empowering innovation at a faster pace. By merging affordability with exceptional performance, it effectively reduces total cost of ownership. As a Generation 2 enterprise cloud, Oracle Cloud boasts impressive compute and networking capabilities while offering an extensive range of infrastructure and platform cloud services. Specifically engineered to fulfill the requirements of mission-critical applications, Oracle Cloud seamlessly supports all legacy workloads, allowing businesses to transition from their past while crafting their future. Notably, our Generation 2 Cloud is uniquely equipped to operate Oracle Autonomous Database, recognized as the industry's first and only self-driving database. Furthermore, Oracle Cloud encompasses a wide-ranging portfolio of cloud computing solutions, spanning application development, business analytics, data management, integration, security, artificial intelligence, and blockchain technology, ensuring that businesses have all the tools they need to thrive in a digital landscape. This comprehensive approach positions Oracle Cloud as a leader in the evolving cloud marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ada Yes 
Aptivio Yes 
DbVisualizer Yes 
GoSaaS Data Migrator Yes 
MySQL Workbench Yes 
Oracle Audience Segmentation Yes 
Oracle Digital Assistant Yes 
Oracle Fusion SCM Analytics Yes 
Oracle MyLearn Yes 
Oracle Partner Relationship Management Yes 
Oracle Siebel CRM Yes 
Oracle Subscription Management Yes 
Oracle Unity Customer Data Platform Yes 
Oracle University Yes 
Oracle Visual Builder Yes 
CIS-Companion Rep No 
Libelle BusinessShadow No 
Oracle Service Yes 
WebSmart No 
Zoomin Yes 

Integrations

Ada Yes 
Aptivio Yes 
DbVisualizer Yes 
GoSaaS Data Migrator Yes 
MySQL Workbench Yes 
Oracle Audience Segmentation Yes 
Oracle Digital Assistant Yes 
Oracle Fusion SCM Analytics Yes 
Oracle MyLearn Yes 
Oracle Partner Relationship Management Yes 
Oracle Siebel CRM Yes 
Oracle Subscription Management Yes 
Oracle Unity Customer Data Platform Yes 
Oracle University Yes 
Oracle Visual Builder Yes 
CIS-Companion Rep Yes 
Libelle BusinessShadow Yes 
Oracle Service No 
WebSmart Yes 
Zoomin No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cloud/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance Yes 
Code Refactoring No 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling No 
Debugging No 
Deployment Management Yes 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics Yes 
Software Development Yes 
Source Control No 
Testing Management Yes 
Version Control No 
Web App Development Yes 

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Cloud Storage

Access Control No 
Archiving & Retention No 
Backup No 
Data Migration No 
Data Synchronization No 
Encryption No 
File Sharing No 
Version Control No 

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting Yes 
Configuration Management Yes 
Data Migration Yes 
Data Security Yes 
Load Balancing Yes 
Log Access Yes 
Network Monitoring Yes 
Performance Monitoring Yes 
SLA Monitoring Yes 

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