Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.
Description
Oracle Cloud Infrastructure (OCI) Resource Manager is a service managed by Oracle that streamlines the deployment and management of various resources within the Oracle Cloud Infrastructure ecosystem. In contrast to other cloud providers' Infrastructure-as-Code (IaC) solutions, this service utilizes Terraform, an open-source standard recognized widely in the industry, enabling DevOps professionals to create and implement their infrastructure across diverse environments. By employing IaC principles, developers can achieve consistent and repeatable deployment of configurations, which significantly boosts overall productivity. Additionally, for compliance and auditing purposes, Resource Manager meticulously records user-driven changes to the infrastructure along with corresponding timestamps. Delve into a specific architecture and Terraform configuration designed for leveraging Oracle Autonomous Data Warehouse alongside Oracle Analytics Cloud to enhance data management efficiency and effectiveness in your projects. This integration not only streamlines data handling but also empowers businesses to derive actionable insights from their data assets.
API Access
Has API
No
API Access
Has API
No
Integrations
Ada
Yes
Ikigai
Yes
JobRunner
Yes
Mayday
Yes
NiCE CXone Mpower
Yes
Oracle API Management
Yes
Oracle Big Data Preparation
Yes
Oracle Cloud Infrastructure
No
Oracle Intelligent Advisor
Yes
Oracle MyLearn
Yes
Integrations
Ada
No
Ikigai
No
JobRunner
No
Mayday
No
NiCE CXone Mpower
No
Oracle API Management
No
Oracle Big Data Preparation
No
Oracle Cloud Infrastructure
Yes
Oracle Intelligent Advisor
No
Oracle MyLearn
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/platform/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/devops/resource-manager/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No