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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle Cloud Infrastructure (OCI) Resource Manager is a service managed by Oracle that streamlines the deployment and management of various resources within the Oracle Cloud Infrastructure ecosystem. In contrast to other cloud providers' Infrastructure-as-Code (IaC) solutions, this service utilizes Terraform, an open-source standard recognized widely in the industry, enabling DevOps professionals to create and implement their infrastructure across diverse environments. By employing IaC principles, developers can achieve consistent and repeatable deployment of configurations, which significantly boosts overall productivity. Additionally, for compliance and auditing purposes, Resource Manager meticulously records user-driven changes to the infrastructure along with corresponding timestamps. Delve into a specific architecture and Terraform configuration designed for leveraging Oracle Autonomous Data Warehouse alongside Oracle Analytics Cloud to enhance data management efficiency and effectiveness in your projects. This integration not only streamlines data handling but also empowers businesses to derive actionable insights from their data assets.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ada Yes 
Ikigai Yes 
JobRunner Yes 
Mayday Yes 
NiCE CXone Mpower Yes 
Oracle API Management Yes 
Oracle Big Data Preparation Yes 
Oracle Cloud Infrastructure No 
Oracle Intelligent Advisor Yes 
Oracle MyLearn Yes 
Oracle Partner Relationship Management Yes 
Oracle Siebel CRM Yes 
Oracle Visual Builder Yes 
Orange Tree Yes 
Performance Navigator Yes 
Skovik Yes 
SolidCAD Variant Yes 
TeamSupport Yes 
Zoomin Yes 
appyReward Yes 

Integrations

Ada No 
Ikigai No 
JobRunner No 
Mayday No 
NiCE CXone Mpower No 
Oracle API Management No 
Oracle Big Data Preparation No 
Oracle Cloud Infrastructure Yes 
Oracle Intelligent Advisor No 
Oracle MyLearn No 
Oracle Partner Relationship Management No 
Oracle Siebel CRM No 
Oracle Visual Builder No 
Orange Tree No 
Performance Navigator No 
Skovik No 
SolidCAD Variant No 
TeamSupport No 
Zoomin No 
appyReward No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/devops/resource-manager/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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