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Description

Create a smart enterprise by leveraging ready-to-use artificial intelligence, cloud applications driven by data, and a robust range of infrastructure and cloud platform services. Oracle's AI solutions empower organizations to streamline operations, foster innovation, and enhance decision-making securely. Learn how to navigate common development challenges and speed up your journey toward establishing an AI-enhanced enterprise. According to a global report from Oracle and the Enterprise Strategy Group, advancements in AI, the Internet of Things (IoT), blockchain technology, and chatbots are significantly enhancing automation, improving process efficiencies, and ensuring business continuity. Harness the power of AI to optimize your business and IT functions. By utilizing Oracle Cloud applications and platform along with the Oracle Autonomous Database, all operating on Oracle’s Gen 2 Cloud, you can accelerate automation, reduce human errors, and gain deeper insights into your business operations. This holistic approach will not only transform your enterprise but also position it for future advancements.

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Ada
Celaton inSTREAM
Dovetail Software
Hyland IDP
Ikigai
Mobile2CRM
Multipass
MySQL Workbench
Oracle Audience Segmentation
Oracle Cloud Infrastructure
Oracle Content Management
Oracle Marketing
Oracle Subscription Management
Oracle Unity Customer Data Platform
Paradiso LMS
Progress DataDirect
QANplatform
Skovik
TSM
Wolken Service Desk

Integrations

Ada
Celaton inSTREAM
Dovetail Software
Hyland IDP
Ikigai
Mobile2CRM
Multipass
MySQL Workbench
Oracle Audience Segmentation
Oracle Cloud Infrastructure
Oracle Content Management
Oracle Marketing
Oracle Subscription Management
Oracle Unity Customer Data Platform
Paradiso LMS
Progress DataDirect
QANplatform
Skovik
TSM
Wolken Service Desk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/artificial-intelligence/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

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