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Average Ratings 0 Ratings

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Description

Create a smart enterprise by leveraging ready-to-use artificial intelligence, cloud applications driven by data, and a robust range of infrastructure and cloud platform services. Oracle's AI solutions empower organizations to streamline operations, foster innovation, and enhance decision-making securely. Learn how to navigate common development challenges and speed up your journey toward establishing an AI-enhanced enterprise. According to a global report from Oracle and the Enterprise Strategy Group, advancements in AI, the Internet of Things (IoT), blockchain technology, and chatbots are significantly enhancing automation, improving process efficiencies, and ensuring business continuity. Harness the power of AI to optimize your business and IT functions. By utilizing Oracle Cloud applications and platform along with the Oracle Autonomous Database, all operating on Oracle’s Gen 2 Cloud, you can accelerate automation, reduce human errors, and gain deeper insights into your business operations. This holistic approach will not only transform your enterprise but also position it for future advancements.

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure NetApp Files No 
Celaton inSTREAM No 
Dovetail Software Yes 
Dyne No 
GoSaaS Data Migrator No 
Higher Logic Vanilla No 
Immuta No 
JobRunner No 
Mir Display Server No 
Mobile2CRM Yes 
NetApp Cloud Insights No 
NiCE CXone Mpower No 
Oracle Big Data Preparation No 
Oracle Cloud Infrastructure Yes 
Oracle Intelligent Advisor No 
QANplatform No 
SmartShare No 
SolidCAD Variant No 
TSM Yes 
Wolken Service Desk No 

Integrations

Azure NetApp Files Yes 
Celaton inSTREAM Yes 
Dovetail Software No 
Dyne Yes 
GoSaaS Data Migrator Yes 
Higher Logic Vanilla Yes 
Immuta Yes 
JobRunner Yes 
Mir Display Server Yes 
Mobile2CRM No 
NetApp Cloud Insights Yes 
NiCE CXone Mpower Yes 
Oracle Big Data Preparation Yes 
Oracle Cloud Infrastructure No 
Oracle Intelligent Advisor Yes 
QANplatform Yes 
SmartShare Yes 
SolidCAD Variant Yes 
TSM No 
Wolken Service Desk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/artificial-intelligence/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

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