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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Optiwe revolutionizes your customer service and sales operations by automating interactions across various digital platforms such as WhatsApp, Facebook, Alexa, and Google Assistant. Leveraging an AI-first approach, our platform empowers you to tailor customer engagements for today's digital landscape. Are you looking to enhance your customer service and boost sales? It’s time to move away from costly outdated solutions. Each feature in Optiwe is designed with artificial intelligence at its core, ensuring you can maximize your digital communication with customers. By utilizing Optiwe, you can easily train your AI Assistant once and seamlessly implement it across all modern channels, including your website, WhatsApp, Facebook, Alexa, and Google Assistant. Moreover, Optiwe continuously analyzes conversations and alerts your customer service teams when customers express frustration or when potential sales arise. Elevate your representatives' performance with AI support; during live chat interactions, Optiwe offers intelligent recommendations to improve outcomes. Ultimately, Optiwe not only streamlines customer interactions but also enhances overall team efficiency and effectiveness in addressing customer needs.

Description

Outwork AI is a cutting-edge platform designed for sales acceleration, utilizing artificial intelligence to boost the effectiveness and oversight of sales teams. It provides a wide range of sales activity management features, such as generating visit reports, employing geo-tagging, and tracking tasks, all while integrating essential CRM capabilities for managing opportunities, leads, contacts, and organizations. The platform enhances user experience with AI-driven virtual assistants, including chatbots and voice interfaces like Amazon Alexa, which streamline data entry and offer valuable insights. These advanced tools support sales representatives by prompting required actions, sending reminders, and offering instant analytics through conversational formats. Additionally, Outwork AI's mobile-centric design empowers sales teams to capture data effortlessly while on the move, access automated reports, and receive intelligent notifications, ultimately boosting productivity and facilitating real-time management responses. This innovative approach not only simplifies the sales process but also helps teams stay agile and responsive to market demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa No 
Alexa Smart Properties Yes 
Facebook Yes 
Facebook Messenger Yes 
WhatsApp Yes 

Integrations

Alexa Yes 
Alexa Smart Properties No 
Facebook No 
Facebook Messenger No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Optiwe

Country

United States

Website

optiwe.com

Vendor Details

Company Name

Outwork AI

Country

India

Website

outwork.ai/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

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