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Description
OnePulse serves as a dynamic opinion platform that transforms traditional market research into interactive, real-time discussions. Engage with individuals as they navigate their daily lives to gather genuine insights in just minutes. Each workday presents a multitude of choices; enhance your decision-making process with immediate access to consumer feedback. Our user-friendly, self-service platform is crafted for utilization by all team members, not exclusively those in the research sector. Community participants engage with organizations by responding to entertaining and stimulating, bite-sized Pulses within the OnePulse app. Members appreciate the gamified experience and the transparent reward system, which fosters opportunities to compare viewpoints and discover new information on urgent issues. This approach cultivates exceptional engagement rates, ensuring you obtain honest and representative responses precisely when you need them. OnePulse enables brands and agencies to make confident, timely decisions, ultimately allowing for a greater focus on insights and actionable strategies. By leveraging this innovative platform, organizations can stay ahead of market trends and consumer sentiments.
Description
Experience the essence of your brand by consistently gathering feedback at crucial touchpoints, whether online or offline. Cultivating a customer-focused environment becomes achievable through the actionable insights derived from this feedback data. By actively managing feedback and creating marketable content, you can significantly influence the overall reputation of your organization. Transactional feedback occurs when you solicit opinions from individuals—such as customers, suppliers, or agents—following their interactions with your business. This feedback can be collected at various touchpoints, including but not limited to purchase orders, claims, product deliveries, check-outs, service technician visits, and more. Each piece of feedback is linked to someone who has genuinely engaged with your organization, adding authenticity and value to the insights gathered. A key advantage of transactional feedback lies in its capacity to capture opinions at the moment they shift. Since perceptions of your organization typically evolve due to specific triggers, individuals are more inclined to alter their views. By understanding these changes, you can better align your strategies with customer expectations and enhance your overall service delivery.
API Access
Has API
API Access
Has API
Integrations
ALIP
Pricing Details
$0.21
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OnePulse
Founded
2013
Country
United Kingdom
Website
www.onepulse.com
Vendor Details
Company Name
eTrusted
Country
Germany
Website
enterprise.etrusted.com
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
