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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Outlook Assistant Suite (OAS) is a productivity-enhancing add-in designed for the traditional Microsoft Outlook on Windows, consolidating various email management features into a single intuitive application aimed at minimizing repetitive tasks and streamlining organization within Outlook. Its Inbox Cleanup function analyzes and optimizes your mailbox through customizable rules, while the Archive feature offers tools for sorting and saving emails effectively. The Follow Up tool assists users in monitoring messages that need attention or awaiting responses, and the Rule Management section provides a straightforward method for creating and overseeing Outlook rules. OAS is multilingual, supporting languages such as Dutch, English, German, French, Spanish, Italian, and Portuguese, ensuring accessibility for a wide range of users. Additionally, the software comes with a fully operational 14-day free trial and is available for purchase with either an annual subscription or a one-time lifetime license. The installation package for Windows is securely digitally signed. Importantly, OAS respects user privacy by not collecting any telemetry related to how users interact with the software, their emails, or their folders, providing peace of mind while enhancing productivity.

Description

Eliminate the hassle of missed inquiries, excessive back-and-forth communication, and the frustration of incomplete information by embracing clear organization and transparency. OTOBO is a highly adaptable solution that integrates seamlessly with your unique organizational processes. Originating as a fork of the ((OTRS)) Community Edition, it features an entirely revamped service portal. You can either manage the system independently or allow us to handle it for you, ensuring that you maintain full flexibility. Even after the end of life for OTRS 6, OTOBO continues to receive security updates and new functionalities. The customer portal serves as the primary interface for both your clients and team members, boasting a modern, appealing, and user-friendly design. This redesign focuses on a sleek, contemporary aesthetic while significantly enhancing the overall user experience. The newly organized layout simplifies navigation in OTOBO, which in turn elevates the quality of the requests you receive and streamlines the support process. By adopting OTOBO, your organization can foster more effective communication and improve overall efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Microsoft Outlook Yes 

Integrations

Microsoft Outlook No 

Pricing Details

19,95
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Innosterex

Country

Netherlands

Website

outlookassistant.nl/en/

Vendor Details

Company Name

OTOBO

Country

Germany

Website

otobo.de/en/

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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