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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Numr CXM interprets customer emotions to provide intelligent strategies aimed at boosting sales and minimizing customer attrition. By utilizing AI-driven surveys, sophisticated dashboards, and automated action plans, we stay ahead in grasping and fulfilling customer needs. Our innovative AI-powered platform is revolutionizing the customer experience industry. By delving into the essence of customer interactions, our technology employs generative AI to foster meaningful conversations that uncover the emotions and decisions influencing customer behavior. This profound understanding allows us to deliver detailed insights that have a direct impact on ROI, empowering businesses to make decisions that genuinely connect with their customers. We excel at converting intricate data into practical strategies, assisting our clients in not just meeting but surpassing customer expectations while driving growth. Through the collection of insights from AI surveys, live chats, and sales calls, we provide a comprehensive view of customer interactions, ensuring no aspect is overlooked. Our commitment to enhancing customer experiences through data-driven insights positions us as leaders in the field.

Description

Easily integrate various data sources into the platform, such as CRM systems, website analytics, or mobile application data, and move beyond conventional research methods with personalized studies that incorporate over 14,000 data points. This approach will provide a comprehensive and cohesive view of both customers and potential clients, guiding your strategies in areas like segmentation, product development, branding, messaging, and omnichannel engagement. Furthermore, enhance your outcomes by linking these insights directly to your operational environment. Avoid relying on outdated surveys to fuel your research initiatives. Instead, embrace an innovative and interconnected method to custom research. Resonate custom studies automatically connect to our extensive consumer dataset, allowing for immediate scalability across the U.S. market. Conducting a tailored survey outside of our U.S. Consumer Study will yield results in weeks rather than months, facilitating quicker decision-making. Please note that data from a Flash Study is specifically designed for audience creation and activation purposes only, ensuring you can act promptly on your findings. Additionally, this streamlined process helps you adapt to market changes and customer needs more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Sales Hub Yes 
MetaRouter No 
Salesforce Yes 
Tapad No 
Zapier Yes 
Zendesk Yes 

Integrations

Freshdesk No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Sales Hub No 
MetaRouter Yes 
Salesforce No 
Tapad Yes 
Zapier No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Numr CXM

Founded

2019

Country

Canada

Website

www.numrcxm.com

Vendor Details

Company Name

Resonate

Founded

2008

Country

United States

Website

www.resonate.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Political Campaign

Campaign Analysis Yes 
Conservative No 
Contact Management No 
Contribution Tracking No 
Demographic Data No 
Donor Targeting No 
Email Marketing No 
Event Calendar Yes 
Fundraising Management No 
Mapping No 
Non-Partisan No 
Online Payment Processing No 
Progressive No 
Staff Management No 
Volunteer Management No 
Voter Database No 

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