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Description
Hotel Phone Solutions: VoIP Services. IP | Analog. Hotel Communication Systems: PBX, Administration, Guest Interaction, VOIP Applications. Our VoIP services for hotels provide an economical PBX tailored specifically for the hospitality industry. It includes an integrated PMS interface, call accounting, voicemail, and room status features, ensuring seamless operations. Designed to be compatible with leading hotel telephone brands, this system has been successfully deployed in over 100 properties across more than 25 countries. It serves as a fully functional and cost-effective solution for replacing outdated PBXs and works well with existing guest room phones. The system not only facilitates call management and billing for guests but also offers a compatible VoIP mobile softphone for both guests and staff members. It features a comprehensive dashboard for monitoring and reporting analysis, including room status and minibar codes. Additionally, an API is available for third-party integration and oversight. Hotel Phone Solutions: VoIP Services - GuestU PHONE enables guests to utilize their personal mobile devices for hotel calls through VoIP technology. Moreover, Hotel Phone Solutions: VoIP Services - Nonius IP-PBX provides further enhancements to the communication experience in hospitality settings.
Description
VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.
API Access
Has API
No
API Access
Has API
No
Integrations
Magento
No
WordPress
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Nonius
Founded
2005
Country
Portugal
Website
noniussolutions.com
Vendor Details
Company Name
VoIPTech Solutions
Founded
2017
Country
India
Website
voiptechsolutions.in/solutions/contact-center-solution/
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
