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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your digital interactions and safeguard your revenue stream with Noibu's advanced error monitoring platform. This tool not only identifies and prioritizes crucial ecommerce errors but also equips your team with all the necessary resources to resolve them efficiently. Notably, over 90% of website errors go unreported by customers, yet Noibu actively monitors your ecommerce platform and highlights these issues in real-time, ensuring that nothing slips through the cracks. With a myriad of plugins, browsers, devices, and varied customer behaviors, your website may face numerous errors; however, Noibu helps pinpoint the significant issues that negatively impact your sales and checkout conversions. Furthermore, developers often waste precious hours trying to recreate errors without full context; Noibu alleviates this burden by offering comprehensive session data for each detected error, guiding teams on which issues to tackle first. By streamlining the error detection and resolution process, Noibu not only saves time but also enhances the overall user experience on your ecommerce site.

Description

Enhance your website and elevate the customer experience with UserReplay, a tool that identifies and addresses customer pain points swiftly. This customer experience platform utilizes machine learning to provide high-quality session replays, offering a wealth of insights about user interactions. It features adaptable, real-time data dashboards customized for the specific workflows of various teams. Through machine learning-driven segments, you can group your most critical sessions effectively. UserReplay's smart segments and dashboards are designed to automatically uncover issues that may be impacting your revenue. Equip every member of your digital teams with tailored, real-time alerts regarding revenue risks that can be sent to their preferred platforms. For instance, if there's a decline in mobile conversions, your Chief Revenue Officer and marketing teams will be notified. Similarly, alerts will be sent to your category manager and development teams when new broken links are detected, while your Head of Ecommerce and Customer Service teams will be informed if there is a dip in your personalized CX Score. This proactive approach ensures that potential issues are addressed promptly, helping to maintain a seamless customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
Jira
Magento
Microsoft Teams
SAP Commerce Cloud
Salesforce Commerce Cloud
Shopify Plus
Slack
Trello
WooCommerce
Zapier

Integrations

BigCommerce
Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
Jira
Magento
Microsoft Teams
SAP Commerce Cloud
Salesforce Commerce Cloud
Shopify Plus
Slack
Trello
WooCommerce
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Noibu Technologies

Founded

2017

Country

Canada

Website

www.noibu.com

Vendor Details

Company Name

UserReplay

Founded

2009

Country

United States

Website

userreplay.com

Product Features

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Alternatives

Alternatives

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Zarget

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