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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ngage is a dynamic live chat solution featured on over 8,000 business websites across various sectors, where expertly trained operators deliver a tailored experience that effectively transforms visitors into loyal clients. By facilitating discreet conversations, we assist potential customers in forging a connection with your brand. We promptly gather and relay essential information to streamline your intake and sales processes, ultimately enhancing your website's conversion rates at an affordable price. Each visitor is greeted courteously before they have the opportunity to leave, ensuring they feel welcomed right away. Our skilled operators engage with visitors to gather insights about their needs and situations. After summarizing the discussion, we seamlessly connect the web visitor with your team, ensuring a smooth transition. With Ngage, you can connect with prospective clients instantly, significantly boosting your conversion rate and fostering lasting relationships. This efficient approach not only improves customer engagement but also drives your business's growth.

Description

Venyoo engages with visitors on your site even when you're offline, ensuring continuous interaction without limitations on functionality or the number of chat operators. You only incur costs for meaningful chat exchanges, as Venyoo actively prevents users from leaving the page by sharing information about your business. Beyond simple chatting, the Venyoo widget also facilitates callback requests from visitors, enhancing customer support. Its customizable interface allows for personalized greetings and showcases your products and services, while clients can express their needs and inquiries, which Venyoo efficiently documents and forwards to you for follow-up. This seamless integration not only boosts customer engagement but also streamlines your communication process, ensuring no potential lead is overlooked.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer Yes 
Bitrix24 No 
Captorra Yes 
Clio Yes 
Google Analytics No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kommo No 
Lead Docket Yes 
Roistat No 
Salesforce Yes 
SmartAdvocate Yes 
Yandex Metrica No 

Integrations

8am CasePeer No 
Bitrix24 Yes 
Captorra No 
Clio No 
Google Analytics Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Kommo Yes 
Lead Docket No 
Roistat Yes 
Salesforce No 
SmartAdvocate No 
Yandex Metrica Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49.00/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ngage Live Chat

Founded

2008

Country

United States

Website

www.ngagelive.com

Vendor Details

Company Name

Venyoo

Founded

2016

Country

Russian Federation

Website

venyoo.ru/

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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