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Description
Ngage is a dynamic live chat solution featured on over 8,000 business websites across various sectors, where expertly trained operators deliver a tailored experience that effectively transforms visitors into loyal clients. By facilitating discreet conversations, we assist potential customers in forging a connection with your brand. We promptly gather and relay essential information to streamline your intake and sales processes, ultimately enhancing your website's conversion rates at an affordable price. Each visitor is greeted courteously before they have the opportunity to leave, ensuring they feel welcomed right away. Our skilled operators engage with visitors to gather insights about their needs and situations. After summarizing the discussion, we seamlessly connect the web visitor with your team, ensuring a smooth transition. With Ngage, you can connect with prospective clients instantly, significantly boosting your conversion rate and fostering lasting relationships. This efficient approach not only improves customer engagement but also drives your business's growth.
Description
Transition to a paperless environment by utilizing document image attachments, allowing you to swiftly locate desired information through sophisticated record searches while enhancing productivity with timely reminder notifications. The user-friendly interface ensures you can begin utilizing the system with minimal training required. Should you have inquiries, our interactive help feature is readily available to assist you. For additional support, our knowledgeable customer service team can be reached by phone. Premier HR efficiently manages a broad spectrum of data, including training, compensation, certifications, benefits, evaluations, and more. This fully automated system is equipped with notifications, reminders, and access to over 70 comprehensive reports. You also have the capability to implement strict security protocols, granting specific user privileges to manage departments and controlling their access levels. Customizable security options can even provide a limited view for employees. Embrace a clutter-free workspace and say farewell to cumbersome filing cabinets for good.
API Access
Has API
API Access
Has API
Integrations
8am CasePeer
Captorra
Clio
HubSpot CRM
HubSpot Customer Platform
Lead Docket
Salesforce
SmartAdvocate
Integrations
8am CasePeer
Captorra
Clio
HubSpot CRM
HubSpot Customer Platform
Lead Docket
Salesforce
SmartAdvocate
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$750 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ngage Live Chat
Founded
2008
Country
United States
Website
www.ngagelive.com
Vendor Details
Company Name
Software Techniques
Founded
1986
Country
United States
Website
www.softwaretech.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management