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features
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Description

Nextiva provides a comprehensive cloud-based unified communications solution that enhances connectivity for businesses. By offering a variety of communication options, Nextiva equips modern enterprises with the tools they need to thrive. Whether working from a desk or on the go, teams utilizing Nextiva benefit from effortless mobility, enhanced clarity in communication, and a service that can grow alongside their needs. All forms of communication—phone, SMS, video, and email—are consolidated into one platform, along with tools designed to boost customer experience and productivity. This integration helps eliminate the frustration of juggling multiple applications by allowing users to interact with both customers and colleagues from a single interface. It also addresses productivity challenges by ensuring that vital information is accessible when required. Businesses can engage with customers through their preferred channels and maintain a comprehensive view of all conversations and feedback. Discover more about our top customer engagement tools to further enhance your interactions. Gain insights into customer sentiments with every engagement, ensuring a more tailored approach to service delivery.

Description

netTALK provides a variety of communication solutions, including business wireless, business PBX, and residential phone services. With Business Wireless, enhance productivity by integrating 4G LTE service into your netTALK PBX account, allowing seamless communication among colleagues globally while managing expenses effectively. Take advantage of the best pricing available by signing up today, which includes unlimited international calling and texting within the US, Canada, and Puerto Rico, as well as unlimited streaming of music and videos without consuming your data. As for Business PBX, it offers a cloud-based phone system designed to facilitate borderless communication, enabling team members from around the world to connect using US or Canada numbers while enjoying premium features at affordable rates. The system is easy to configure on your own with online assistance, eliminating the need for a dedicated IT professional, and you can carry your business phone with you using the convenient PBX App. Lastly, the Residential VoIP ensures that you experience clear and dependable calls through our advanced IP Network, making it suitable for all your home communication needs. This comprehensive suite of services is ideal for anyone looking to enhance their communication experience, whether for business or personal use.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AbacusLaw
Active Directory
Agency Matrix
AuguTech
Bitrix24
Clio
ConnectWise Automate
HubSpot Operations Hub
Humhealth
Liine
Macaw AMS
Okta
Rippling
SalesExec
SalesStreamliner
Salesforce
Tenfold
Zendesk

Integrations

AbacusLaw
Active Directory
Agency Matrix
AuguTech
Bitrix24
Clio
ConnectWise Automate
HubSpot Operations Hub
Humhealth
Liine
Macaw AMS
Okta
Rippling
SalesExec
SalesStreamliner
Salesforce
Tenfold
Zendesk

Pricing Details

$19.95 per month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nextiva

Founded

2008

Country

United States

Website

www.nextiva.com

Vendor Details

Company Name

netTALK Connect

Founded

2008

Country

United States

Website

nettalkconnect.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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