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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Nextiva XBert serves as an AI-driven assistant for managing customer interactions, functioning as an answering service, receptionist, and support agent available around the clock to handle calls, texts, chats, and emails. It welcomes callers, responds to inquiries, schedules and reschedules appointments, collects lead information, and addresses common issues independently, escalating matters only when they exceed the AI's capability or involve sensitive topics. XBert enhances its performance by analyzing your business website, services, operational hours, and frequently asked questions, continually refining its responses based on real user interactions. It integrates voice, text, and chat into a singular conversation thread, ensuring that context is maintained across different communication channels. Constructed on Nextiva's robust enterprise platform, it adheres to compliance standards like PCI DSS, HIPAA, and GDPR, while also providing functionalities such as complete call recording and transcription, along with customizable limits on its operational scope. Starting at approximately $99 per month for a specified number of AI conversations, XBert can be set up within minutes without the need for any coding skills, making it accessible for a wide range of businesses. Moreover, its adaptability means that it can grow and evolve with your business's needs over time.

Description

Rymiq AI serves as a comprehensive platform designed for the creation and management of AI agents tailored for various applications such as customer support, voice communications, sales, and operational workflows. The system offers voice agents capable of managing both incoming and outgoing calls, chat agents for engaging with website visitors, and automation agents that seamlessly connect to existing business systems. Teams are empowered to customize their agents, establish guidelines defining the types of inquiries they can resolve or the scenarios that necessitate human intervention, and analyze interactions via robust monitoring and analytics tools. The platform effectively addresses a range of scenarios, including responding to common customer inquiries, assessing potential leads, managing appointment scheduling, and directing calls or chats to the appropriate channels. Furthermore, it provides numerous integrations with CRM, helpdesk, messaging platforms, and enterprise applications, complemented by a REST API and options for bespoke integrations. Rymiq AI is ideally suited for organizations aiming to enhance their customer engagement and streamline repetitive operational processes while ensuring that human oversight and escalation routes are maintained. This dual approach allows businesses to balance automation efficiency with the personal touch of human representatives.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Five9 No 
Freshdesk No 
Genesys Cloud CX No 
HubSpot CRM No 
Intercom No 
Microsoft Teams No 
Nextiva Yes 
Pipedrive No 
RingCentral AI Receptionist No 
Salesforce No 
Slack No 
Twilio No 
WhatsApp No 
Zendesk No 
Zoho CRM No 

Integrations

Five9 Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
HubSpot CRM Yes 
Intercom Yes 
Microsoft Teams Yes 
Nextiva No 
Pipedrive Yes 
RingCentral AI Receptionist Yes 
Salesforce Yes 
Slack Yes 
Twilio Yes 
WhatsApp Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$15/user/month
Free Trial Yes 
Free Version No 

Pricing Details

$29/mo
A permanent free plan is available. Paid plans start at $29/month (Starter); Pro is $69/month, Growth $139/month, and Enterprise $349/month. Prices are billed monthly. Indian customers are billed in INR plus GST. Free and Starter plans include a one-time 15-minute AI calling allowance; included recurring AI calling minutes start on Pro. Additional AI calling is $0.10/minute; carrier charges are billed by the customer’s phone provider.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Nextiva XBert

Founded

2025

Country

United States

Website

www.nextiva.com/products/ai-receptionist

Vendor Details

Company Name

Savatarr Technologies Pvt Ltd

Founded

2020

Country

India

Website

rymiq.com

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