Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Netumo monitors your public infrastructure and notifies you as soon as something happens. It is able to reach you on one of the 6 different mediums that it supports i.e. Email, SMS, Twitter, Telegram, Slack, Cisco Webex, and or Microsoft Teams. This enables your team to be the first one to know that there is something wrong and they can take action. Netumo has built-in SSL and Domain expiry checks so that as soon as one of these is due for expiry, then your team is immediately notified such that they can be aware and take action. In such cases, it's not the first time that such things go unnoticed resulting in downtime. Netumo also supports monitoring of your APIs (RESTful services) just like normal sites making it easy without complex scripting which is sometimes required in other tools. Apart from uptime monitoring SEO based monitoring is also available where you can check specific elements of your site as well as audit your pages for improved SEO. Powerful Reports are also available so that you can track what went wrong at specific periods. In summary, Netumo can get you monitoring in minutes.

Description

Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
X (Twitter) Yes 
Cisco Webex Yes 
Gmail No 
Google Workspace No 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft Teams Yes 
Telegram Yes 

Integrations

Slack Yes 
X (Twitter) Yes 
Cisco Webex No 
Gmail Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams No 
Telegram No 

Pricing Details

$8/month
Lite plan with 20 website/domains/certificates. Additional plans available
Free Trial Yes 
Free Version Yes 

Pricing Details

$19.00/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Netumo

Founded

2015

Country

Malta

Website

www.netumo.com

Vendor Details

Company Name

Everygood

Founded

2018

Country

Nigeria

Website

sharedbox.app

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting Yes 

Alternatives

Alternatives

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