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Description
Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant.
Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points
Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation.
Specialising in CX and EX feedback, Netigate is the complete solution for companies.
Description
Zarca Interactive offers cutting-edge survey software designed to empower organizations with state-of-the-art technology and effective methodologies for achieving optimal research results. Recognizing the complexity often associated with advanced software, we took on the challenge of simplifying the user experience so even those with minimal tech skills can become proficient in using the platform. The "Home" module within Zarca enables survey administrators to efficiently create and oversee sub-account users, along with carrying out various account management tasks. With Zarca’s “Distribution Manager,” clients can personalize their survey invitations and reminders, incorporating tailored messages and branding elements. Additionally, users are able to track live participation and response metrics through Zarca’s Distribution Report feature. Clients also have the option to regulate the frequency with which their panel members receive survey requests by utilizing the Touch Rules functionality. This essential feature not only enhances user engagement but also promotes best practices to mitigate the risk of survey fatigue among participants. By prioritizing user-friendliness and providing robust management tools, Zarca ensures that organizations can maximize the effectiveness of their research initiatives.
API Access
Has API
API Access
Has API
Integrations
Startdeliver
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Netigate
Founded
2005
Country
Sweden
Website
www.netigate.net
Vendor Details
Company Name
Zarca Interactive
Website
www.zarca.com/Online-Surveys-Product/online-survey-software.html
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
