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Description
NetResults® Corporation creates and sells NetResults Tracker™, a user-friendly web-based collaboration software solution designed to assist businesses in efficiently monitoring, managing, and resolving various operational challenges. This tool is versatile, serving purposes like bug and defect tracking, issue resolution, change and workflow management, as well as providing help desk support, a knowledge base, and an automated support portal. It stands out as a comprehensive web-based collaboration solution that streamlines the tracking of business problems and facilitates their resolution. The Standard Edition of NetResults Tracker offers enhanced collaboration capabilities, including features such as alerts, escalation options, and discussion threads, which further optimize team interactions. Our clientele spans a wide array of sectors, such as broadcasting, consulting, entertainment, finance, government, hardware, healthcare, manufacturing, pharmaceuticals, retail, software, system integration, telecommunications, transportation, and utilities, highlighting the tool's broad applicability in the business landscape. By leveraging this robust software, organizations can significantly improve their operational efficiency and communication.
Description
The issue tracker is designed for agile software teams. Project management tool that can be customized to your business processes to help you deliver great products. YouTrack can be used to track tasks and bugs, plan sprints or releases, create workflows and customise it for your business processes. Do not force your process to conform to the limitations of a tool. YouTrack is customizable, unlike other issue trackers. YouTrack allows you to create an Agile Board for any process that you can think of. The Agile boards can be used to support your Scrum, Kanban, or mixed processes. Create boards that include multiple projects and add swimlanes based upon user stories, epics, deadlines or other fields. You can see the changes made to the board and backlog in real-time. The flexible backlog allows you to plan the future of your project development. You can create user stories, feature requests, and tasks. Do not switch tabs. Open the backlog directly from the board. Edit it, and move issues to sprint.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Akitra Andromeda
No
Allure TestOps
No
Atatus
No
Checkvist
No
ElectroNeek
No
GitLab
No
Gitea
No
JetBrains Hub
No
Memtime
No
Pensero
No
Integrations
Akitra Andromeda
Yes
Allure TestOps
Yes
Atatus
Yes
Checkvist
Yes
ElectroNeek
Yes
GitLab
Yes
Gitea
Yes
JetBrains Hub
Yes
Memtime
Yes
Pensero
Yes
Pricing Details
$9 per month
Free Trial
No
Free Version
No
Pricing Details
$3.67 or less per user/month
Free plan for up to 10 users is available
for YouTrack Cloud and Server.
Unlimited functionality.
Cloud comes with 30 GB of storage.
Full technical support.
Trial
Cloud:
free 14-day trial for up to 200 users.
Server:
free 60-day trial for 10,000 users.
Paid plans
Cloud:
For 11+ users.
From $4.40 or less per user/month
with monthly subscription.
From $3.67 or less per user/month
with annual subscription.
Unlimited functionality.
3 GB storage per user.
Server:
Minimum price is $600 for 15 users.
The price for 500 users is $12,000.
All licenses are perpetual and include
1 year of upgrade subscription and
support.
Upgrade and support
subscription renewal in subsequent years
is 50% of the new license price.
for YouTrack Cloud and Server.
Unlimited functionality.
Cloud comes with 30 GB of storage.
Full technical support.
Trial
Cloud:
free 14-day trial for up to 200 users.
Server:
free 60-day trial for 10,000 users.
Paid plans
Cloud:
For 11+ users.
From $4.40 or less per user/month
with monthly subscription.
From $3.67 or less per user/month
with annual subscription.
Unlimited functionality.
3 GB storage per user.
Server:
Minimum price is $600 for 15 users.
The price for 500 users is $12,000.
All licenses are perpetual and include
1 year of upgrade subscription and
support.
Upgrade and support
subscription renewal in subsequent years
is 50% of the new license price.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NetResults
Website
www.netresultscorp.com
Vendor Details
Company Name
JetBrains
Founded
2000
Country
Czech Republic
Website
www.jetbrains.com/youtrack/
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
Yes
Release Management
No
Task Management
Yes
Ticket Management
No
Workflow Management
Yes
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
No
Contact Management
Yes
Content Management
No
Document Management
Yes
Project Management
No
Real Time Editing
Yes
Task Management
Yes
Version Control
Yes
Video Conferencing
Yes
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
No
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
Yes
Product Features
Bug Tracking
Backlog Management
Yes
Filtering
Yes
Issue Tracking
Yes
Release Management
No
Task Management
Yes
Ticket Management
Yes
Workflow Management
Yes
Project Management
Agile Methodologies
Yes
Budget Management
No
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
No
Resource Management
No
Time & Expense Tracking
Yes
Traditional Methodologies
Yes
