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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance every aspect of the employee lifecycle with robust HR solutions designed specifically for HR professionals eager to make a significant impact. We empower both large and mid-size businesses to improve the experiences of employees, customers, and suppliers while standardizing and automating processes to lower expenses. If you're seeking to free up more time to create value that resonates with both employees and leadership, consider engaging your workforce with tailored experiences and simplifying HR administrative functions through automation tools. By partnering with Neocase Software, industry-leading companies can provide exceptional service through personalization and ease, all while achieving their transformational objectives through efficient process automation. Ultimately, revolutionizing HR practices can lead to a more engaged workforce and drive organizational success.

Description

Create and distribute content across various platforms, including web and mobile, while marketing and business professionals seek to improve their online presence for a competitive edge. To successfully engage customers and enhance their journeys, these professionals require the ability to quickly adapt and innovate as their business expands. Organizations that embrace agility often turn to OpenText Web Site Management to effectively link employees, partners, and customers with essential information, managing their digital and omnichannel strategies. Transitioning their Content Management System to the cloud offers businesses the opportunity to expedite their digital transformation by utilizing state-of-the-art solutions and automated updates that keep them at the forefront of technology. By leveraging cloud capabilities, users gain not only enhanced scalability and flexibility but also streamlined operations and integrated microservices. Elevate the interactions for customers, partners, and employees across all digital channels with a solution that seamlessly merges diverse technology stacks, ensuring a cohesive and efficient experience. This holistic approach ultimately fosters stronger relationships and drives business success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management No 
Amazon Web Services (AWS) No 
CELUM No 
Cognizant No 
Dell EMC NetWorker No 
Deloitte Cascade Suite No 
Eviden MDR Service No 
Google Cloud Platform No 
Jile No 
Microsoft 365 No 
Microsoft Azure No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
Salesforce No 

Integrations

Accenture Cloud Trade Promotion Management Yes 
Amazon Web Services (AWS) Yes 
CELUM Yes 
Cognizant Yes 
Dell EMC NetWorker Yes 
Deloitte Cascade Suite Yes 
Eviden MDR Service Yes 
Google Cloud Platform Yes 
Jile Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
Salesforce Yes 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Neocase Software

Founded

2001

Country

United States

Website

www.neocasesoftware.com

Vendor Details

Company Name

OpenText

Country

Canada

Website

www.opentext.com/products-and-solutions/products/customer-experience-management/web-content-management/web-site-management

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Content Management

Audio Content No 
Customizable Templates No 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor No 
SEO Management No 
Text Editor No 
Version Control No 
Video Content No 
Website Management No 

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