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Average Ratings 0 Ratings
Description
NO-CODE CRM, a cloud-based configurable CRM, includes website and client/vendor portals.
Our CRM is highly configurable and flexible. It can be customized to suit your business processes.
We can create a custom CRM to meet your needs. There are many built-in tools that you can use as soon as your account is opened. We can help you customize the functionality, reports, and experience to meet your CRM needs. The following are some of the key functionality:
Client database
Clients can communicate via SMS and email
Monitoring client activity
Notes
Follow ups and scheduling appointments
Design and host your website in the same location as CRM
Invoice clients
Clients can pay online with a credit card
Online estimates, quotes, and orders for clients
Online inventory management with online shop and shopping cart
Clients can access online helpdesk
Online advertising
Description
Total Support HelpDesk offers a user-friendly SERVER|CLIENT solution that is efficient and straightforward. It operates independently with an integrated CRM system, or it can seamlessly connect with existing external contact managers like Act!, MicrosoftSQL Contacts, Oracle, and Sybase ASE as a HelpDesk Add-on. You can host your database in various environments, whether on a local area network or a Cloud Server, ensuring accessibility from any location at any time via your PC. This comprehensive tool is ideal for businesses or organizations that need to monitor client communications, whether through calls or emails, from the initial contact to resolution. Total Support HelpDesk incorporates built-in workflow features that enable you to reassure clients that their requests are addressed with utmost priority, aiming for rapid solutions. With customizable priorities and a robust escalation mechanism, you can ensure that no inquiry goes unnoticed or unresolved, providing peace of mind for both your team and your clients. Furthermore, its flexible deployment options make it suitable for companies of all sizes, enhancing overall productivity and client satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50/user/month
Free Trial
Free Version
Pricing Details
$195 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
No-Code Systems
Founded
2020
Country
Canada
Website
no-codecrm.com
Vendor Details
Company Name
Resource Dynamics
Founded
1994
Country
United States
Website
www.resource-dynamics.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management