HelpDeskAdvanced Reviews

HelpDeskAdvanced Description

HelpdeskAdvanced, a web- and mobile-based solution that is ITIL v3 compliant and which governs services within all organizational areas where Service Management is one prerogative to achieve, optimize, and effectively manage the business objectives. It operates through high-quality standards. HelpdeskAdvanced is a Service Desk solution that supports different strategic scenarios of service governance. This logic is supported by the automatisms and high configuration of IT and Business processes. HelpdeskAdvanced allows you to provide a simple and quick Service Desk solution for your users. It optimizes the User Experience by providing channels and interfaces that make it easy to use. The mobile app, which is available in the 10.1.16 version of HelpdeskAdvanced, makes the key features of Service Management available wherever and whenever you want them to be.