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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MyRemoting provides remote access and IT support solutions tailored for IT teams, managed service providers, and system administrators overseeing Windows, macOS, and Linux environments. Users can operate through a web browser or a downloadable application to gain control over desktops, facilitate file transfers, initiate remote terminal sessions, manage processes, schedule Windows tasks, modify the Windows registry, and execute power actions. Additional features for fleet management encompass scripting, patch management, software installation, Wake-on-LAN capability, inventory management, health monitoring, alert notifications, session recordings, and access auditing. The control server offers flexibility by allowing self-hosting, vendor-hosted services, or installation as an air-gapped On-Prem edition. Connectivity leverages a WireGuard-based overlay with fallback support via relays. Security measures are robust, incorporating two-factor authentication, passkeys, defined roles, and permissions based on machine groups, ensuring that only authorized users can access critical systems. This comprehensive approach enhances operational efficiency and security for IT operations across diverse platforms.

Description

Remote Utilities is a versatile remote desktop solution suitable for business and home use. View and control the remote computer as if you were sitting right in front of it. For business users, Remote Utilities serves as a command center, maintaining IT infrastructure efficiently. It consolidates all PCs into a list for easy access, monitoring, and management. It is instrumental for optimizing inventory management, eliminating the need for physical access to remote PCs, allowing secure connections to office computers from home or while traveling, ensuring instant access to files, databases, and software. Helpdesk providers will find the firewall bypass feature beneficial, allowing connections to remote PCs without installation and administrative privileges, even with firewalls and NAT services. Customize the Agent with your branding before deployment to clients. This ensures that technical support specialists can assist clients regardless of their computer literacy or network configuration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

PagerDuty Yes 
Slack Yes 

Integrations

PagerDuty No 
Slack No 

Pricing Details

$399 one-time
Self-hosted: $399 one-time per deployment for one control server and unlimited machines; first-year updates are included, then optional updates cost $75/year. Hosted: $399 license plus managed hosting from $18/month. No-upfront plan: $0 down, from $40/month, with license ownership after 36 months. Air-gapped On-Prem edition: $799 one-time, with optional $150/year updates after the included first year. Hosted and no-upfront plans include a 7-day free trial.
Free Trial Yes 
Free Version No 

Pricing Details

$99 one-time payment
Starter - 99$ per concurrent user + 20 endpoints.
Mini - 249$ per concurrent user + 50 endpoints.
Pro - $499 per concurrent user + unlimited endpoitns.
Endpoint - $290 per 10 endpoints + unlimited concurrent users.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

I Own Software

Country

United States

Website

myremoting.iownsoftware.com

Vendor Details

Company Name

Remote Utilities Pty (Cy) Ltd.

Founded

2010

Country

Cyprus

Website

www.remoteutilities.com

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access No 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback Yes 

Alternatives

No Alternatives

Alternatives