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Description

A dedicated team and platform focus on intelligent messaging and expanding customer databases for renowned national brands. Design engaging customer journeys for your marketing efforts that are based on factors such as loyalty, spending habits, visitation patterns, inactivity, special milestones, anniversaries, and tailored rules and triggers. The growth of active customer data is facilitated and perpetually improved to sustain the influx of revenue-generating opportunities through various channels. Seamlessly integrate your current technologies or data systems to achieve comprehensive data integration, establishing a universal reference point for all your customer information. Deliver the perfect message to the right customers precisely when it matters most. Diverse database collection methods are utilized across online platforms, social media, mobile applications, and physical environments. Sophisticated Rules & Triggers determine the timing and manner of customer engagement, ensuring responsive interactions. With an array of flexible mechanics at your disposal, you can craft exceptional custom campaigns that stand out in the market. Leveraging innovative strategies will further enhance your outreach and effectiveness.

Description

Everything necessary to create demand, foster enduring customer relationships, and enhance direct booking is at your fingertips. With robust integration across numerous touchpoints, a comprehensive guest profile record captures data from property management systems, social media, and loyalty marketing platforms, enabling a deep understanding of guest preferences and needs to facilitate tailored services. This allows for meaningful engagement with guests throughout their journey, from the initial search for accommodations to their arrival, during their stay, and after they depart. At GHS, we equip hotels with the tools to seize new business opportunities in an increasingly digital and interconnected landscape. Our focus is on delivering cutting-edge digital solutions to the hospitality sector, aimed at boosting direct business and optimizing profits through the strategic application of CRM and loyalty marketing initiatives. The ongoing success of iRewards has led us to develop additional products addressing the rapidly evolving demands of the industry, ensuring that our clients remain competitive and relevant. By staying attuned to market changes, we strive to continually innovate and enhance the guest experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Fedelta Point of Sale
Idealpos
Lexer
PoweredLocal
WiFi Marketing
iVvy Venue Management
me&u
obee

Integrations

Fedelta Point of Sale
Idealpos
Lexer
PoweredLocal
WiFi Marketing
iVvy Venue Management
me&u
obee

Pricing Details

$200 per month
Free Trial
Free Version

Pricing Details

$250.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MyGuestlist

Founded

2008

Country

Australia

Website

myguestlist.com.au

Vendor Details

Company Name

Global Hospitality Solutions

Country

Philippines

Website

www.myghs.com/irewards

Product Features

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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