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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Moon HRM allows super admins to create users admins or managers who can be assigned roles. Super admins can monitor managers and employees. HR managers can also assign user roles. Our free employee management software allows organizations to assign different user role per the designation and requirements to manage their team. Other Features • Project Hours • Time Logs Daily Worksheet • Attendance Reports Requests for Leave Employee Ticket Management Holiday Calendar • Team Access Control • Company Banner Display • Managed Drive Focus on a qualitative workforce management to boost your company's ROI. Automate all HR processes to deliver a great employee-experience. Moon HRM allows super admins to create user admins and managers with assigned roles.

Description

Elevate your support center with a streamlined and effective helpdesk solution. Harness the capabilities of collaborative ticketing to ensure that tickets are prioritized, categorized, and assigned to the appropriate agents, allowing your entire organization to contribute to exceptional customer satisfaction. Empower your clients with the support they deserve through a fully responsive and adaptable user interface. Enjoy a user-friendly admin panel that facilitates easy management of incoming tickets, ensuring efficiency in your operations. With a design that adapts seamlessly across smartphones, tablets, and desktop devices, Service-Run guarantees a consistent experience for all users. Keep your customers informed with automatic email notifications that enhance communication. A ticketing system serves as an essential tool for addressing and resolving issues within your organization, overseeing incidents from their initial capture to final resolution, ensuring a structured approach to incident management. By effectively categorizing and managing tickets, this system not only streamlines operations but also fosters a culture of responsiveness and accountability within your team.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Basecamp

Integrations

Basecamp

Pricing Details

Free to Start
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Moon Apps

Founded

2009

Country

United States

Website

hrm.moonapps.xyz/

Vendor Details

Company Name

Service-Run

Country

Canada

Website

service-run.com

Product Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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