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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Built around a non-VoIP, copper-based power dialer, Mojo gives outbound sales teams a connected environment for calling and lead engagement. Users can choose single-line or multi-line dialing and keep prospect records, activity history, and scheduled appointments within the platform's integrated CRM. Mojo supports more than the dialing session itself. Its property data and contact information services help real estate professionals assemble focused prospecting lists. Lead tracking and pipeline management tools keep ongoing opportunities organized, while calling reports help users review outreach performance. AI-assisted content creation helps salespeople prepare conversation scripts, email templates, and follow-up letters. For longer-term engagement, the AI Action Plan Builder develops multi-touch plans that bring phone calls, letters, and drip emails into a coordinated sequence. Mobile applications let users continue calling, update records, and manage leads when working away from a computer. Designed for solo prospectors as well as sales organizations, Mojo serves real estate agents, insurance professionals, and other businesses with active outbound workflows. Dedicated support complements the software, giving users a resource for help with the platform.

Description

Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Zapier Yes 
APIANT No 
ActiveCampaign No 
AdRem NetCrunch No 
BoomTown Yes 
Campaign Monitor No 
Cyfe No 
Facebook No 
Follow Up Boss Yes 
Google Calendar Yes 
HubSpot CRM No 
HubSpot Marketing Hub No 
Insightly No 
LeadMaster No 
Robly No 
SyncSmart No 
VisitorTrack No 
WordPress No 
Wufoo No 

Integrations

Mailchimp Yes 
Zapier Yes 
APIANT Yes 
ActiveCampaign Yes 
AdRem NetCrunch Yes 
BoomTown No 
Campaign Monitor Yes 
Cyfe Yes 
Facebook Yes 
Follow Up Boss No 
Google Calendar No 
HubSpot CRM Yes 
HubSpot Marketing Hub Yes 
Insightly Yes 
LeadMaster Yes 
Robly Yes 
SyncSmart Yes 
VisitorTrack Yes 
WordPress Yes 
Wufoo Yes 

Pricing Details

$99 per month
Mojo is a pre-paid month to month service with menu pricing. Choose features conform to your prospecting goals, without being bundled into anything you don't need.
Free Trial No 
Free Version No 

Pricing Details

$29 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mojo Dialing Solutions

Founded

2007

Country

United States

Website

www.mojosells.com

Vendor Details

Company Name

Metadot

Founded

2006

Country

United States

Website

www.mojohelpdesk.com

Product Features

Account Based Marketing

Analytics Yes 
Campaign Personalization Yes 
Customer Segmentation Yes 
Engagement Monitoring No 
Lead Nurturing Yes 
Lead Scoring No 
Progress Tracking No 
Prospecting Tools Yes 
Target Account Identification No 

Auto Dialer

Call Center Management No 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management Yes 
Territory Management No 

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution No 
Lead Notifications No 
Lead Nurturing No 
Lead Qualification No 
Lead Scoring No 
Online Forms No 

Lead Generation

Contact Discovery No 
Contact Import/Export Yes 
Lead Capture No 
Lead Database Integration Yes 
Lead Nurturing Yes 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools Yes 
Visitor Identification No 

Lead Management

Activity Tracking No 
Campaign Management Yes 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management Yes 
Prospecting Tools No 
Source Tracking No 

Lead Nurturing

A/B Testing No 
Campaign Management No 
Drip Campaigns Yes 
Lead Capture No 
Lead Notifications No 
Lead Scoring No 
Lead Segmentation No 
Performance Metrics No 
Personalization No 
Pipeline Management Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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