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Average Ratings 1 Rating
Description
Modern Dial Tone stands out as a reliable provider of business telephone services and equipment known for its high quality and dependability. Our offerings cater to a wide range of needs, from individual lines for small businesses to extensive solutions for large enterprises and call centers. We pride ourselves on offering one of the clearest and most straightforward telephone bills in the market, ensuring transparency for our clients. Importantly, we do not bind our customers with long-term contracts, allowing for flexibility in their service choices. The advanced technology used by Modern Dial Tone ensures a seamless user experience, even over less stable networks, backed by a comprehensive service level agreement that guarantees both uptime and call quality. Additionally, we prioritize the security of your business through stringent compliance policies, validated by third-party certifications. Our noise-canceling microphones are particularly beneficial in bustling office settings, effectively minimizing background distractions. This commitment to excellence in service and technology reflects our dedication to meeting the unique needs of every client.
Description
Noise Firewall is a software tool for shared workspaces and call centers. It blocks ambient noise from the call center/shared workspace and stops customers from hearing it. It protects customers from ambient noises such as supervisors giving instructions, announcements on PA, and other agents talking to customers. Supports hybrid work models that combine remote work with work in the office. The Noise Firewall can also be used to remove non-human sounds such as car horns and barking dogs. It can be deployed in virtually any telephony environment. It supports both a distributed or centralized architecture. It does not require any connection to any cloud service. In addition, it protects sensitive and personal data from being overheard. This is in accordance with regulations such as HIPAA, FedRAMP, HIPAA and GDPR. It provides a useful dashboard that displays statistics about call quality, including a Noise Map of the Call Center.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Modern Dial Tone
Country
United States
Website
moderndialtone.com
Vendor Details
Company Name
SoliCall
Founded
2006
Country
Israel
Website
solicall.com/noise-firewall/
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No